Konnect 2022 Library Image

Welcome to the Konnect 2022 Library

Check out any sessions you missed or revisit those you found particularly insightful. All are available to watch on demand.

Konnect Keynote Videos

Keynote | Risk Under One Roof

Jim Wetekamp kicks off Konnect 2022 with a call for risk professionals to move beyond the tasks of managing risk to own the strategy of managing risk — starting with bringing risk under one roof.


Keynote | Awards

Congratulations to our 2022 Riskonnect award winners.

Keynote: 2022 State of the GRC Market: A Future of Agility, Resiliency & Integrity

Keynote: Time Value of Risk Under One Roof

Join Fritz Hesse, Riskonnect CTO, to learn how leading companies are adopting platforms, prebuilt connectors, and software services to accelerate value and increase satisfaction. Fritz will discuss how Riskonnect is the natural hub for integrating internal and external risks and why having risk under one roof is important to your business – both now and in the long term.


Keynote: Riskiest Link

This fun and interactive session that is Riskonnect’s take on a popular game show.

In our version, three customers and three Riskonnecters will team up to answer a series of rapid-fire questions within a time limit. Correct answers, and the team continues to earn – and bank – points. Incorrect answers stop the round. The audience and the contestants then secretly cast their votes for the person they feel is THE RISKIEST LINK. Then it’s a stern “Goodbye!” to that person, and the next round begins.

The two remaining players after the fourth round will go head-to-head for the final, epic battle. The person with the most correct answers wins.

Keynote: What’s Wrong with ERM

When Enterprise Risk Management first emerged in the late 1990s, it was about enhancing decision making under uncertainty, improving the competitive performance of companies by allowing them to take risk more intelligently and transparently, and building value by creating more risk-informed cultures.  Rob Quail will lay out a case that, as a professional practice, ERM has lost its way; that general fixation with tracking and upward reporting of risks, widespread misuse of models, and a general reluctance to partner with other business functions have dramatically weakened ERM in many organizations.


Keynote: Your Success is Our Success: The Riskonnect Customer Success Framework

Keynote: Innovation, Collaboration, Execution

Jon Wee and Owen Morse, The Passing Zone, are one of the most accomplished comedy duos in the nation, and they’ve done it by focusing on three success principles. Those same principles can help any you achieve fantastic results.

Konnect Breakout Sessions

Breakout: Level Up: How to Move Your Risk Management Practice Forward

The pandemic, digitization, the metaverse, natural catastrophes, global supply-chain disruptions, and other recent events are fundamentally changing how risk is perceived and managed. You must understand these trending and emerging risks to converse strategically within your organizations.

This session will explore the successes and pitfalls to managing global risks like cybersecurity, climate change, and workforce transformation. Join the discussion to learn how these risks relate to overall business strategy, resilience – and how you can achieve excellence in risk management in your own organization.


Breakout: ERM Meets EHS: The Next Chapter in Wendy’s Integrated Risk Management Story

The Wendy’s Company has long been an Enterprise Risk Management pioneer. In this latest chapter, learn how the company brought ERM and EHS together under one roof to drive program maturity and better support the business.


Breakout: Duke Energy’s Journey to Consolidate Risk Under One Roof

Take a trip down memory lane with me as I walk through our journey to bring Duke Energy’s risk management solutions under one roof.  The initiative consisted of merging three functional organizations (enterprise risk management, environmental health and safety, and project management center of excellence) and fifteen business units. Three legacy applications, over 800 risk registers, and over 1,000 individuals were brought into one application, one framework, and one success story I can’t wait to share.


Breakout: AI, Machine Learning, and the Claims Adjudication Process

The primary starting point for Artificial Intelligence is machine learning, which helps organizations learn from past experiences and apply those lessons to automate projections and make smarter, more efficient decisions. The resulting workflows have proven to improve downstream efficiencies, along with timelines.

The benefits to the insurance industry – and the claims-handling process in particular – are especially apparent. Personal lines have already profited, and commercial lines are next. Join this session to discover how machine learning is being used in commercial RMIS and claims-adjudication software – and how your organization can benefit.


Breakout: Business Continuity and Resilience: Strategy, Direction, and Connection

With lingering effects of the pandemic and ongoing threats – such as supply-chain disruption, cyberattacks, and geopolitical tensions in both Europe and Asia – the topic of business continuity and resilience has never been more important. It’s now THE topic of conversation between boards and executive management teams, as well as between customers and suppliers.

Join Rich Kulesa, chief risk officer at Dun & Bradstreet, and Brian Zawada, VP, Strategy & Innovation – BCR, as they discuss trends, emerging expectations, and key outcomes, as well as how business continuity and resilience connect with your broader integrated risk management efforts.


Breakout: Better Together: The Value of Integrating Safety and Claims Data

There are very good reasons to keep safety/quality and claims data separate – like confidentiality and privilege protection under various federal and state statutes. However, that doesn’t mean the data has to reside in separate systems.

With the appropriate technology safeguards in place, safety/quality and claims data can live under one roof. Healthcare provider organizations that can correlate the two areas gain significant additional insights.


Breakout: The Board’s GPS: Leveraging ERM as Your Path to the Boardroom

Leverage the power of enterprise risk management (ERM) to enhance your value to the organization. Explore the merits of using ERM initiatives to help guide your board to satisfy corporate governance accountability.


Breakout: Marshalling the Troops for ESG Reporting

Employees, investors, customers, regulators, and other stakeholders are increasingly holding companies accountable for their ESG practices like those relating to climate change and social equality. At the same time, a rapidly evolving regulatory and legislative landscape is upping the stakes to proactively manage these risks and be more transparent through ESG reporting.

While ESG discussions to date have largely been confined to the boardroom, that’s changing. Heightened interest means heightened risks – so companies need to treat ESG reporting like the integrated effort that it is. This session will dive into ESG risks, how to report on metrics, and what you need to do to prepare for mandatory disclosures.


Breakout: Medicare Fines are Looming; Get Your House in Order Now

Section 111 of the Medicare, Medicaid, and SCHIP Extension Act (MMSEA) will soon impose fines for noncompliance.  This session will cover the timeline and proposed penalties – and share best practices for avoiding penalties and the actions you can take now to prepare.


Breakout: How to Build a Bridge Between Risk and Compliance – and Why It Matters

The past few years have been full of unexpected twists and turns that have tested every risk and compliance professional’s ability to juggle a torrent of new regulations, while quickly adapting to a changing risk environment. To survive, you need the ability to seamlessly collaborate across business functions with real-time, reliable data shared by all.

This session will explore how well risk and compliance are currently integrated, the advantages of putting risk and compliance under one roof, and how technology can get the data flowing between functions to enhance collaboration, reduce risk, and boost resilience.


Breakout: Why Projects Fail – and What to Do About It

Experienced project managers, risk experts, and executives all recognize that projects can fail – but why do projects fail? The answer to that question, however, can be very elusive.

This session will explain how a well-executed risk management process can help you get to the bottom of issues at all levels from project to program to enterprise and beyond. You’ll learn how to anticipate threats by improving your risk assumptions, how to recognize gaps and evolve your risk process, and how to leverage lessons learned to prevent future projects from failing.


Breakout: The Secret to Improving Incident Reporting Rates

Despite advances in culture and technology, incident reporting rates in certain areas and constituencies continue to be lower than most healthcare provider organizations would like.

One health system is seeing reporting rates that are exceeding their own optimistic goals. Learn what the organization did to boost reporting rates and how Riskonnect is continuing to support improvements in this critical area of patient safety.


Breakout: Take Discount Tire’s Lead and Kick Your Reporting Up a Notch

How do you get data to your people? Join us for an intro to Insights and a look at how Discount Tire is using the many new features of this data visualization tool. We will also take a deep dive a new Microsoft Office add-in that connects directly to Insights and allows users to insert pictures in Word documents that are actually cards on the dashboard. This integration helps relieve a significant reporting pain point for a wider audience who either don’t want to use a login to access data or would prefer to view the report as a PDF or Word document.


Breakout: ESG and the Impact on Risk Management

Regulatory enforcement, shareholder activism, and societal concerns around ESG issues are intensifying the pressure on businesses to be more transparent at the enterprise level and through their extended supply chains. While this can be disconcerting, reporting on ESG can also be a significant opportunity to deepen your knowledge of the business and your suppliers. Join this session to learn how ESG issues are reshaping the way risk is managed, how you can proactively meet the expectations of your stakeholders, and how to turn disclosure requirements into an advantage.


Breakout: Integrated Risk Management Success Starts by Winning Over Users

The success of an IRM program rides on engagement and adoption from the entire organization. And a great user experience can make all the difference.

The expectation is that business-to-business software offers the same intuitive experience found on social media and business-to-consumer platforms. The best user experiences provide simple and flexible interfaces that suit both casual and power users.

Join this session to discover emerging trends in dashboard data aggregation and why the mobile experience is critical for adoption. See how persona-based design, flexible workflows, and content in context can spur success of your IRM program.


Breakout: Communicating to Leadership/Creating Collaboration

A panel of your peers will discuss how to get meaningful data out of your risk management system.


Breakout: Business Continuity and Resilience: 2023 & Beyond

Business continuity is in the midst of a fairly radical transformation fueled by a significant change in expectations. Long gone are the plan documents that summarize what to do if you lose an entire data center or if your corporate headquarters suddenly becomes unavailable.

Join John and Brian as they examine the “then and now” state of business continuity –and how you can build resilience that aligns with your current threat environment. They will also discuss the connections between business continuity and insurable risk, as well as other elements that make up an integrated approach to risk management.


Breakout: The Good Doctor: Integrating Provider Quality Management

Integrated Risk Management in healthcare is the ability to look holistically at critical risks facing the organization. And few risks have a greater impact on patient safety and organizational performance than provider quality. Integrating ongoing professional practice evaluation (OPPE) into existing focused evaluations like peer review can reduce manual task requirements and provide a clearer view of the impact of quality-improvement initiatives.


Breakout: Knock it Out of the Park – Quick Hits that can Reap Big Rewards

Small changes can make a big difference – just ask PetSmart. Join this session to learn how PetSmart has added significant value to its risk management program with minimal time and effort by using:

:: The Communities portal to consolidate intake locations
:: Automatic compliance checks as part of case management
:: Screen flows on a lightning page to streamline related record creation
:: Page views to restrict edit access to users who need to be able to create records


Breakout: Riskonnect and Wellness: Royal Caribbean Group Finds Opportunity by Thinking Outside the Box

Cruise lines face multiple challenges when providing episodic specialty care throughout the world. These challenges have been compounded by rigorous and varying disembarkation requirements of local COVID-19 protocols. Meeting these requirements, however, also presented an opportunity to mitigate the higher risks and challenges of reactive care by providing preventive care through disease management wellness programs.

This session will demonstrate how RCG and Riskonnect collaborated to develop an innovative and robust high-touchpoint wellness program that will reduce claims, augment productivity, and increase employee retention.


Breakout: Bounce Back Faster: Integrating Resilience into BCM

Evolving risks require new tools, processes, and procedures to create a business continuity plan

Since early 2020 the pace of change has accelerated, albeit to a varying degree based on your industry/sector. Many organizations consider the impact of the pandemic as a business continuity issue and are still using the same tools, processes, and procedures to manage their supply chain as they did before 2020.

Many sectors such as energy, retail, life sciences and the consumer sector have been catching up.  The financial services and telecom industries have made more progress in normalizing the situation by understanding and reflecting on the lessons learned and by implementing systems and processes that will help enhance their TPRM programs now and in the future.


Breakout: Modernize, Empower, and Elevate Your Risk Practice: Risk Models at Your Fingertips

Risk management is evolving from a focus on buying insurance tactically to delivering insights that support decision-making on all the risks effecting the business. Risk managers need to answer challenging questions, interrogating risks and viewing them from multiple angles to fully understand their impacts and make informed decisions.

In this session, WTW will demonstrate innovations in risk technology that put risk models in the hands of risk leaders, empowering them to create their own narratives, scenario tests and refine their risk and placement strategies.


Breakout: Integrated <fill in the blank> Management

Healthcare provider organizations (HPOs) are increasingly looking to low-/no-code software platforms like Salesforce to power their enterprise technology strategy to connect risk management activities to broader enterprise initiatives, including care management, patient-access management, provider network and engagement management, and payer-relations management. There are more and more opportunities for these organizations to benefit from a single platform for most – if not all – of their solutions.

In this session, Jay Lechtman, vice president, strategy & innovation, healthcare at Riskonnect, will explain how Riskonnect fits into this strategy and how comprehensive data integration can make risk management more effective.


Breakout: Westinghouse Dramatically Moves the Needle with a Portfolio View of Project Risk

Many organizations stay at the project level when managing project risk. But that approach can leave you blind to systemic risks that span multiple projects. In reality, the overall riskiness of your projects is more than the sum of individual threats and opportunities.

Join this session to learn how Westinghouse took control of its project risks with a portfolio view. The company changed its culture to embrace a bottom-up approach that starts with those closest to the projects and extends up to a higher level. With thousands of projects executing at any given moment, Westinghouse leveraged Riskonnect’s Project Risk Management solution to incorporate risk and opportunity within its project organizations and proactively and predictably execute its strategy.


Breakout: Going from Strategic Objectives to Risks

If risk management is about helping manage the effect of uncertainty on achieving objectives, why do organizations often ignore strategic objective and risks, and instead focus on lower level operational, financial, legal, or project risks? The answer is that most organizations don’t know how to translate or quantify strategic objectives into risks – and those in risk management don’t understand the strategic objectives.

The upshot is that the biggest risks in most organization are the strategic risks that are routinely ignored. In this session, Jason Mefford, an expert in internal audit, risk management, and compliance, will offer practical advice on how to determine your organization’s strategic objectives, translate those to risks, and estimate the impact of your strategic risks.


Breakout: The Many Hats of the CRO – and the Impact on Risk Culture

What is the fundamental role of the chief risk officer or head of ERM?  What alternative models are in practice in corporate America? What’s the right model for your company?

In this session, Rob Quail will explore the relationship with assurance functions such as internal audit, how ERM can support effective strategic planning and business decision-making, and the role of a CRO in supporting governance and effecting positive culture change.