Digitising Processes to Ensure Quality Care and Transparency
Australia’s aged care industry is undergoing a seismic shift because of the new reforms outlined in the new Aged Care Act, strengthened aged care quality standards, a new regulatory model and self-assessment process, and the ongoing requirements of the Serious Incident Reporting Scheme (SIRS).
It has therefore become imperative that aged care organisations have a transparent operating model with clear processes for incident management, feedback, complaints, risk management, governance, controls, business continuity planning, information security, data privacy, and compliance with standards and regulations.
This white paper explores why aged care providers are making the digital shift to software solutions. It enables them to streamline and automate processes and use best-practice workflows, templates, and online forms to digitise their operating model and restructure their operations to meet evolving regulatory requirements and standards.
The data gathered by the software provides vital reporting outputs to not only prove compliance with regulations and standards, but to drive process efficiencies and improve patient care.
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