A: HL7 is a messaging standard that enables your clinical applications to exchange data with your ClearSight software. If you utilize an HL7 interface, Riskonnect will send you a prefilled VPN form to begin the continuity planning process. Your IT team will need to change the endpoint for the HL7 VPN. Riskonnect recommends that you keep the same ports. We will review your responses in the VPN form to determine if any other modifications need to made to the current process.

Prior to the UAT testing window, your Customer Success team will schedule a meeting with ASP IT department meet with ASP to coordinate the changes if necessary. During UAT testing, we will be able to confirm that the networks are connected and that messages are being exchanged.