Organizations have a choice for the post-pandemic era – return to business as usual or get smart and learn from their mistakes. Getting your crisis response plan right is even more essential when you consider [...]
How you communicate in a crisis can influence the outcome nearly as much as the crisis itself. In the ensuing chaos, it’s easy to lose sight of the long-term consequences of whatever you say. But [...]
Facts make the difference between being confident in decisions made during a crisis and reacting in the heat of the moment. Take advantage of this relative calm within the storm to build competencies you wish you’d [...]
The secret to crisis resiliency is preparedness. Taking time in advance to examine potential issues and craft a crisis plan is critical to a quick response once the real thing hits. Here is a checklist to help you hone your plan [...]
Risk management has long been considered a rather stodgy back-office operation, with very limited access to the C-suite. Few business schools had dedicated risk management curriculums in their academic offerings or made risk management classes [...]
Crisis will sneak up on you when you least expect it – as evidenced by how off-guard the current pandemic caught the world. The time to start managing a crisis is before it happens. [...]
As lockdowns slowly ease, it’s clear that employees are not rushing back to their offices. Employers are doing their part to maintain social distancing, minimize touch points, and step up visible cleaning and disinfection routines. [...]
By Jim Wetekamp As published in Business Insurance According to our CEO Jim Wetekamp, networking and participating in peer forums and conversations are proving to be the most valuable assets in our customers’ COVID-19 response. [...]
Social distancing and mandated closures have shifted entire companies, school districts, universities, and government agencies to remote work, putting tremendous strain on existing technology infrastructures and support systems. Even the most prepared organizations that have [...]
In the early stages of 2020, storms Ciara, Dennis and Jorge have wreaked havoc on many areas of the UK, with it having been the wettest February on record. Businesses are being affected in all [...]
Following last month’s news that shortfalls had been discovered within Lloyd’s of London’s whistleblowing program, insurance and financial service operators may well be taking a closer look at their own procedures to ensure they don’t [...]
When times get tough, a company’s culture can be the glue that holds everything together. Corporate culture – that unique blend of shared values and behaviors that define the personality of an organization – can [...]
