By Jim Wetekamp As published in Business Insurance According to our CEO Jim Wetekamp, networking and participating in peer forums and conversations are proving to be the most valuable assets in our customers’ COVID-19 response. [...]
Social distancing and mandated closures have shifted entire companies, school districts, universities, and government agencies to remote work, putting tremendous strain on existing technology infrastructures and support systems. Even the most prepared organizations that have [...]
In the early stages of 2020, storms Ciara, Dennis and Jorge have wreaked havoc on many areas of the UK, with it having been the wettest February on record. Businesses are being affected in all [...]
Following last month’s news that shortfalls had been discovered within Lloyd’s of London’s whistleblowing program, insurance and financial service operators may well be taking a closer look at their own procedures to ensure they don’t [...]
When times get tough, a company’s culture can be the glue that holds everything together. Corporate culture – that unique blend of shared values and behaviors that define the personality of an organization – can [...]
This year has seen a number of leading financial services providers pushed into the spotlight for their employee incentive schemes, which in some cases have led to large FCA fines. But reward is not a [...]
In the first six months of 2019, push payment scams cost victims some £208 million, but only a fifth were reimbursed as it was agreed that customers would only be compensated if they were found [...]
A recent report from a top law firm pulls no punches when it comes to analyzing what went wrong at TSB Bank after an IT meltdown resulted in nearly 1.9 million customers being locked out [...]
Organizations have made dozens of changes to HR policies in response to the fast-moving coronavirus crisis. Initial concerns about work-from-home edicts and restrictions on travel have given way to simply keeping employees safe and the [...]
Open banking – the use of application programming interfaces (APIs) to connect banks with other financial services providers – promises many benefits, at least, in theory. But, looking back at last year, it failed to [...]
Lessons from Ten of the Biggest Corporate Failures in the Last Decade by Scott Fenstermaker The Ultimate Measuring Stick: Survival The start of a new decade is the perfect time to take stock of [...]
The Institute of Risk Management (IRM) has reported that there is a shortage of candidates for senior level positions within risk management and has urged organizations to ensure that their professional development schemes and succession [...]
