Customer Support
Easily access expert help. Get fast, meaningful assistance for issues and inquiries.
Communicate transparently. Connect directly with the person handling your request – and check the status anytime.
Find answers fast. Use the Riskonnect Success portal to resolve common issues quickly.
Our Customer Success Team
Customer Success Managers partner with you to maximize adoption and value from existing solutions.
Success Engineers change and enhance Riskonnect solutions to increase value and evolve the solution in line with changing business needs.
Technical Support Representatives answer technical questions, assist with how-to inquiries, and resolve technical problems.
Trainers help you master your Riskonnect solution.
Riskonnect | ClearSight | ICIX
USA / Canada
09:00 – 21:00 EST/EDT
UK / EU
08:00 – 17.30 GMT/BST
APAC
09:00 – 17:00 AEST/AEDT
Ventiv
North America
09:00 – 21:00 EST/EDT
UK / EU
08:00 – 17.30 GMT/BST
APAC
09:00 – 17:00 AEST/AEDT
France
08:00 – 17.30 GMT/BST
Project Risk Management
/ Active Risk Manager
USA / Canada
09:00 – 17:30 EST/EDT
UK / EU
09:00 – 17.30 GMT/BST
AU
09:00 – 17:30 AEST/AEDT
Business Continuity & Resilience
USA / Canada
07:00 – 19:00 EST/EDT
UK / EU
08:00 – 18.00 GMT/BST
International
07:00 – 19:00 EST/EDT
