Software that tracks and monitors patient satisfaction for easier, faster intervention
How quickly can you respond to
a patient complaint?
Resolving complaints before they turn into grievances, claims, or litigation is no easy feat if you’re working with paper files or outdated technology. And if your slow response causes a complaint to escalate, you could be facing lower Medicare reimbursement rates, higher regulatory penalties – and even damage to your reputation. The stakes are simply too high to leave satisfactory resolution up to chance.
Address Complaints Before They Escalate
Riskonnect’s Patient Experience software tracks, manages, and monitors critical feedback using intuitive, customizable forms. Patients and visitors can submit feedback directly using a phone or tablet. And real-time alerts notify key stakeholders so complaints can be addressed before they escalate into grievances or claims.
Looking for a permanent fix to
Download our e-book, A Guide to Using Root Cause Analysis, to get the what, why, when, and how of root cause analysis – and start digging deeper for better results.
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