Lynn Fieldhouse, Risk All-Stars

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Lynn Fieldhouse

Lynn Fieldhouse
General Counsel, Chief Litigation-Risk Officer
Signature Healthcare

What is your educational background?

University of Louisville School of Law, JD, cum laude, 1998 Bellarmine University, biology, 1993 Spalding University, CNA, 2012

Did you know you wanted to go into the risk profession? If not, what was your journey to get here?

No, but once I went in-house to oversee all company litigation (including but not limited to all regulatory and government investigations, etc.), I quickly learned that risk is the driver behind it. A strong risk program can help keep a company safe and put your company in the best position possible when and if litigation-type activities occur (which of course, they will).

How long have you been working in the risk profession?

It will be 10 years in August 2020.

What do you love most about what you do?

Tough to narrow down, but my answer falls into 2 parts: (1) Using my skills to help our clinical and operational field, 24/7, whenever the need arises. We are all a team, just with different skill sets and roles, and right now — especially in COVID times, our frontline and healthcare heroes need all of our support; and (2) Getting out into the field, meeting, seeing, and teaching our field and other company leaders in person.

Has managing risk changed over the course of your career? If so, how?

Yes, it has. As long-term care regulations and payment models change, new areas of risk follow right behind them. Our industry and risk are ever changing, and COVID-19 is just one more example. We are all thinking and operating differently now, including and especially on a risk level.

What advice would you give to someone who is about to start their career in the risk profession?

A strong leader knows that risk is rarely a 9-5 job. You must have a passion for it, be willing to jump in when the 2 am serious risk event occurs, an unending desire to learn, and an ability to listen and relate and work with a wide variety of persons — from CNAs to nurses, medical directors, company leaders, the company board, REITs, government officials, and yes of course, your own team!

Do you have a personal motto? If so, what is it?

Step up, step out, or get stepped on!

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