Large State School District: Self-Admin Claims | Riskonnect

Riskonnect Case Studies

Large State School District: Self-Admin Claims

The client has over 500 locations, over 157,000 students, and almost 20,000 employees. Their existing legacy system didn’t meet their needs. The client reported, “Our existing system (prior to Riskonnect) was clunky and difficult to use. It wasn’t intuitive, the reporting features were overly complicated – you almost needed to be a programmer to run a report!” The client self-administers their claims, and their process was heavily manual with limited ability to initiate time saving automation. As a result, adjusters were only meeting their procedural requirement of completing the required Plan of Action (POA) 30% of the time.

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