Incident Management Software

Riskonnect’s Incident Management software captures data right at the source to quickly, consistently, and accurately get information to those who can investigate, evaluate, and act.

Capture data consistently and completely. Collect details from all types of incidents any time from any place via guided forms that automatically trigger the appropriate action.

Stay ahead of issues. Spot early-warning signs, monitor trends, and manage incidents all from one place.

Respond quickly. Streamline workflows, automate routine tasks, and facilitate collaboration among stakeholders to swiftly address issues and minimize the impact.

Incident Management Software dashboard on laptop screen

Incident Management Software

Product Highlights

  • Multichannel
    Intake
    Submit incidents and intake information via mobile, web, email, text, or API.
  • Dynamic Intake
    Forms
    Capture and categorize data to incident or claim type with intuitive forms that automatically adapt to user input.
  • Centralized
    Case Creation
    Convert intake submissions into formal incidents or claims, automatically triggering appropriate workflows, triage, and assignments.
  • Automated Triage
    and Assignment
    Score events based on severity, impact, and business rules – and automatically route to the right (adjuster, safety officer, legal, etc.).
  • Evidence and
    Documentation Capture
    Upload photos, reports, injury logs, and legal correspondence directly into the file to ensure records are complete and ready.
  • Duplicate Detection
    and Validation
    Instantly identify overlapping entries and enforce data validation rules to maintain accuracy.
  • Compliance and
    Escalation Support
    Capture data in line with regulatory requirements – including OSHA, HIPAA, and GDPR – and escalate incidents to crisis management when impact thresholds are crossed.

Streamline Your

Incident-Reporting Process

Is every incident reported – and reported accurately? Riskonnect’s Incident Management software makes it easy to accurately record incidents of all types – insurance claims, physical events, safety, cyber, and more – in one place.

  • Record data right at the source, any time, on any device.
  • Improve accuracy and consistency with intuitive forms, simplified workflows, and automatic data validation.
  • Guide users through the reporting process with dynamic logic.
  • Capture data in line with regulatory requirements, including OSHA, HIPAA, and GDPR.

Respond Quickly
to Every Incident

Are incidents snowballing before you have a chance to respond? Riskonnect’s Incident Management software captures every detail relating to an incident, so stakeholders have everything they need to respond quickly right at their fingertips.

  • Route incidents directly to the appropriate owner.
  • Automatically send alerts and escalate incidents to crisis management when impact thresholds are crossed.
  • Attach pictures, documents, and other information directly to the file.

Get More Insight

into Your Incidents

Can you make important connections between incidents in time to prevent future issues? Riskonnect’s Incident Management software helps you spot early-warning signs to get in front of emerging issues.

  • Track and monitor incident status in real time.
  • Score events based on severity, impact, and business rules.
  • Understand important connections to identify trends early.
Streamline Your Incident-Reporting Process

Get Started with These Helpful Resources

EBOOK
How to Build a Compelling
Business Case for ERM Software
Download this ebook for guidance on gathering the facts and articulating the value of enterprise risk management software to cultivate support among decision-making leaders.
GUIDE
The Complete Guide to Buying
Risk Management Software
This guide demystifies the buying process with step-by-step navigation through the entire journey.
RFP TEMPLATE
Starting an RFP process for
Enterprise Risk Management software?
Download Riskonnect’s list of the most critical questions on ERM solutions and customize it to suit your needs.

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Start anywhere. Expand everywhere.

Industry Recognition for Riskonnect

Redhand Advisors Forrester Wheelhouse Advisor

Start partnering with Riskonnect today.
Find out how Riskonnect can transform the way you view risk.