Thinking about committing insurance fraud? The consequences could make life difficult as the latest campaign from Cifas, the cross-sector fraud data-sharing organization, outlines. In recent years, organized crime activity has attracted more attention, in particular [...]
It’s an exciting time within the insurance sector at the moment, as artificial intelligence is increasingly making its presence felt. However, there are still, some challenges ahead in terms of how insurers look to utilize [...]
Claims generate an abundance of data. But numbers alone are just, well, numbers. You have to figure out what it means – and put it to good use. Artificial intelligence combined with big data can [...]
Claims are a big-ticket item that often ends up in the crosshairs when the C-suite goes looking for a place to cut costs. But simply slashing costs can backfire if customer service suffers. (Thanks [...]
The clock is ticking for claims management companies, with the Financial Conduct Authority poised to take over regulation of the sector – around 1,700 firms – on 1 April 2019. A new regime is coming [...]
Dashboards might be the best-kept secret in managing claims effectively. A well-executed dashboard shows you everything you need to assess the health of your claims operation at a glance. You can find answers and [...]
Maybe you’ve updated your claims software, and streamlined key processes to be more productive, cut costs, and improve service. Great! Check that off your list, right? Well … not so fast. Successful claims management [...]
The Insurance Distribution Directive (IDD) has arrived and whether they have made sufficient preparations or not, intermediaries should already be compliant. Firms with in-house compliance departments, typically larger businesses, are likely to be up to [...]
Poor corporate governance is a major reason why businesses fail and was instrumental in the disastrous collapse of Carillion. So, a forthcoming review of the Financial Reporting Council (FRC) should be widely welcomed by risk [...]
Luring young professionals into insurance careers requires more than deploying recruitment tactics like social media blitzes and career fairs. It requires creating roles that have meaning to this altruistic generation—a [...]
Winter weather has arrived, dumping measurable amounts of snow across the nation and creating problems for businesses unable to operate at full capacity. This is especially problematic in those parts of the country where such [...]
The new year is an opportunity to find the energy and inspiration not only to tackle our personal goals, but to also tackle professional and organizational goals—particularly those related to the risk, insurance and [...]
