Patient Safety Software

Riskonnect’s Patient Safety software tracks and manages the full incident lifecycle so issues can be swiftly and effectively addressed.

Improve patient outcomes with precise, trustworthy data. Quickly and accurately get information to those who can investigate, evaluate, and take action to improve patient safety.

Prioritise actions to promote a risk-aware culture. Instantly notify relevant staff about high-risk deficiencies.

Maximise reimbursement rates and protect your reputation. Automate and streamline the audit process to ensure compliance and offer proof that the best care has been provided.

Patient Safety Software

Product Highlights

  • Ambulatory Care
    Event Reporting
    Manage the end-to-end incident lifecycle for events involving patients, staff, and visitors.
  • CANDOR
    Use the Communication and Optimal Resolution (CANDOR) process to respond in a timely fashion when unexpected events cause patient harm.
  • Long-term Care
    Event Reporting
    Capture complete and accurate information on safety events, near misses, and unsafe conditions, and alert the right people so issues can be swiftly addressed.
  • Rounding
    Create, organize, aggregate, and analyze rounds completed by staff – then integrate and correlate the results with data from other sources for a comprehensive, actionable view.
  • Patient Experience
    Capture compliments and complaints, visualize satisfaction metrics, and automatically send alerts to reduce the risk of adverse clinical outcomes, claims, and litigation.
  • Pharmacy Safety
    Seamlessly connect your clinical data to corporate risk and compliance efforts to improve patient safety and satisfaction, while reducing claims, litigation, and regulatory compliance risks.
  • Root Cause
    Analysis
    Quickly identify underlying issues so measures can be taken to prevent future events.

Penn Medicine


Caryn Douma, Penn Medicine

One of the main reasons that we chose Riskonnect is ease of reporting for reporters. Even not having had one bit of training, putting an event into the system is super easy.

Caryn Douma, Corporate Director of Patient Safety, Penn Medicine

Protect Patients

with a Faster Response

Are disconnected systems delaying your response and putting patients at risk? Riskonnect’s Patient Safety software manages the full incident lifecycle – incidents, complaints, grievances, and follow-up actions – from one place so issues can be swiftly addressed.

  • Seamlessly integrate claim, incident, occurrence, and cause data for a singular view into events.
  • Automatically alert the right people who can take action.
  • Gain deeper insights into issues to fix problems for good.

Simplify –
Incident Reporting

Are incidents going unreported because the process is too complex? Riskonnect’s Patient Safety software simplifies incident reporting to boost reporting rates to give you more opportunity to get in front of issues.

  • Capture information accurately and completely with an icon-driven portal and dynamic questionnaires.
  • Streamline communication between stakeholders with built-in collaboration tools.
  • Eliminate duplicate data entry through automatic validation.
    .

Resolve Issues

Before They Snowball

Are you drowning in data but starving for information? Riskonnect’s Patient Safety software helps you understand the problem and address the issues to prevent future risks.

  • Apply a standardised, data-driven process to root cause analysis for consistent results.
  • Document causal and contributory factors with visual fishbone diagrams.
  • Uncover trends and opportunities to improve clinical outcomes and reduce claims and litigation costs.
  • Resolve issues in advance of accreditation reviews.
    .

Get Started with These Helpful Resources

EBOOK
Better Together: Integrating Risk Management, Quality, and Patient Safety for Better Results
This ebook explains how to bring risk, quality, and safety teams together to improve outcomes for patients, staff, visitors, and the organisation.
EBOOK
Rx for Risk: ERM in the
Healthcare Industry
This ebook will help you understand what ERM is, why it’s worthwhile, and how to begin managing risks and opportunities for better outcomes.
RFP TEMPLATE
Ready to draft an RFP template for
healthcare risk management software?
Start with Riskonnect’s list of the most critical healthcare risk management software-related questions. The spreadsheet can be easily modified to suit your needs.

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Start anywhere. Expand everywhere.

Industry Recognition for Riskonnect

Redhand Advisors Forrester Wheelhouse Advisor

Start partnering with Riskonnect today.
Find out how Riskonnect can transform the way you view risk.