Business Continuity & Resilience Consulting and Managed Services

Riskonnect’s team of experts can help develop and maintain a world-class resilience program tailored to you.

Get instant expertise. Partner with Riskonnect’s consulting team, which has collectively logged more than 300,000 hours building and running business continuity programmes.

Find all the help you need. Leverage Riskonnect’s proven methodology, the Business Continuity Operating System model, and experts to accelerate planning and execution of your business continuity program.

Never worry about compliance. Confidently meet all relevant business continuity and resilience regulatory requirements – as well as the most demanding customer expectations.

Business Continuity & Resilience Consulting

and Managed Services Highlights

  • Program Assessment
    Consulting
    Services to assess the current state of your continuity and resilience program, determine opportunities for improvement, and provide a clear roadmap to close any gaps
  • Program Build Consulting
    Services to design and implement a world-class continuity and resilience program that aligns with your objectives and third-party obligations
  • Cyber-Response Consulting
    Services to assess your current ability to respond to a cyber event, identify weaknesses, and develop strategies for closing any gaps
  • Managed Services
    Services to staff or augment your program resources to accelerate planning and optimize your response

The Business Continuity Operating System Model

Riskonnect’s proprietary BCOS model brings a proven approach to business continuity by systematically strengthening the seven core elements that differentiate high-performing programmes. You’ll have a clear path forward and real results that will inspire confidence in your resilience.

We took advantage of managed services to create training videos. We have a module for each [type of user] stored in our training on-demand site. If you’re named in a plan, you’re assigned the training.”

Brad Henske, Director of Business Continuity and Resilience, Carilion Clinic

Identify What’s Most Important –

and Protect It

How can you protect the organisation if you aren’t even sure where to start? Riskonnect consultants will work with you to identify your most important products and services and prioritise your actions accordingly.

  • Define how much resilience is needed to protect critical assets.
  • Identify severe, yet plausible, scenarios that could disrupt your business.
  • Design a sustainable program that works for the whole business.
  • Define the roles, competencies, and people you need to succeed.

Bounce Back Faster

Can you confidently handle whatever crisis comes your way? Riskonnect consultants will help identify vulnerabilities and develop strategies to respond to any crisis, communicate with stakeholders, and recover – while minimising harm to your finances and reputation.

  • Work with each department to understand weaknesses, what’s needed to deliver products and services, and how long a disruption can last before the consequences become unacceptable.
  • Establish response and recovery requirements and single points of failure with business impact analysis reports.
  • Define and capture strategies in department-specific business continuity plans and organisation-wide crisis management plans.
  • Test your plan with realistic scenarios to make sure everything will run smoothly in the real world.
  • Get specific recommendations – and a long-term roadmap – to improve your response abilities.

Get Help When

You Need It Most

Is a lack of resources compromising your business continuity and resilience plans? Riskonnect consultants can act as an extension to your business continuity team, whether you need a little extra capacity – or a lot.

  • Outsource the development and maintenance of a program customised to your needs.
  • Dial up or down the support you receive as your needs change.
  • Get specialised support for regulatory compliance, go-to-market strategy, supplier needs, and more.

Get Started with These Helpful Resources

EBOOK
Getting Started with Business
Resilience
Dealing with cascading challenges takes a nimble approach. Get started with this ebook, which has a five-step framework for achieving resilience.
GUIDE
Your Guide to Cyber
Resilience
Cybercrime is one of the biggest threats to any business in any industry. This guide explains what a comprehensive cyber resilience plan is, what’s at stake, and how to strengthen your approach.
ASSESSMENT
Business Continuity Best
Practice Assessment
Take five minutes and answer 25 questions to learn how the maturity of your business continuity program stacks up to the rest of the industry.

Customers with Enhanced

Resilience Programmes Also Use

Enterprise
Risk Management
Combine insurable and noninsurable risks so you can anticipate, assess, mitigate, and monitor every threat from every corner of the organisation.
IT Risk
Management
Identify your top IT, cyber, operational resilience, and other technology risks to minimise the financial impact.
Risk Management
Information System
Seamlessly consolidate data from multiple sources, automate routine processes, and use sophisticated analytics to turn complicated information into actionable intelligence.

Start anywhere. Expand everywhere.

Industry Recognition for Riskonnect

Redhand Advisors Forrester Wheelhouse Advisor

Start partnering with Riskonnect today.
Find out how Riskonnect can transform the way you view risk.

Your Business Continuity Consulting Questions Answered

Business continuity consulting is a professional services engagement where experienced BCM practitioners work with an organisation to assess, design, build, or improve its business continuity and resilience program. The deliverables vary by engagement scope — a program assessment might produce a gap analysis and improvement roadmap; a program build might result in completed business impact analyses, department-level continuity plans, and tested response procedures; cyber-response consulting might produce an incident response capability assessment and remediation strategy. The core value of external consulting is access to specialised expertise and proven methodology that most organisations don’t maintain internally — particularly useful when building a program from scratch, accelerating a program that has stalled, or preparing for regulatory scrutiny that requires a mature, demonstrable program.

Consulting engagements are typically project-based and time-limited — a team of experts comes in, delivers a defined scope of work, and transitions out. Managed business continuity services is an ongoing arrangement where an external provider takes ongoing responsibility for some or all of the operational functions of the client’s BCM program: maintaining and updating plans, managing the program calendar, conducting business impact analyses, facilitating exercises, and producing reporting. It’s the difference between hiring a contractor to renovate your house and hiring a property management company to run it. Managed services is the right model for organisations that want a high-quality, continuously maintained program but don’t have the internal staffing to run one — or that want to accelerate program maturity faster than internal resources would allow. Riskonnect’s model allows clients to dial the level of support up or down as their needs change.

The Business Continuity Operating System (BCOS) is Riskonnect’s proprietary consulting methodology — a structured framework that strengthens business continuity programmes across the seven core elements that differentiate high-performing programmes from average ones. Rather than treating business continuity as a documentation exercise or a compliance checklist, the BCOS model approaches it as an operational discipline that needs systematic design, clear ownership, measurable outcomes, and continuous improvement. The advantage of working with a team that has a proven, codified methodology is predictability: organisations can see a clear path from their current state to a world-class program, with defined milestones and concrete results at each stage rather than open-ended consulting work without a clear destination.

A BCM program assessment is a structured evaluation of an organisation’s current business continuity and resilience capabilities — what exists, what works, what is missing, and what improvements would have the greatest impact. The output is typically a gap analysis and a prioritised improvement roadmap that gives program leaders and their sponsors a clear, defensible basis for investment decisions. Organisations typically commission a program assessment when they’re unsure how their program compares to industry best practices or regulatory expectations; when a significant business change (merger, acquisition, new regulation, major incident) has revealed gaps; when internal resource constraints have caused the program to stagnate; or when leadership needs an independent, authoritative view of program maturity. Riskonnect’s assessment methodology is grounded in the BCOS framework and draws on experience across more than 300,000 hours of BCM program delivery.

Cyber-response consulting addresses a specific and growing gap in many organisations’ resilience programmes: the ability to respond effectively to a cyber incident, particularly ransomware, data breach, or infrastructure compromise. While a standard business continuity program prepares the organisation to respond to a wide range of disruption scenarios, cyber incidents have characteristics that require specialised preparation — compressed response timelines, technical recovery dependencies, regulatory notification obligations, forensic evidence preservation requirements, and communication sensitivities that differ significantly from other crisis types. Riskonnect’s cyber-response consulting assesses the current state of the organisation’s ability to respond to a cyber event, identifies specific weaknesses in detection, containment, recovery, and communication capabilities, and develops strategies for closing those gaps — producing a cyber incident response capability that is tested and ready rather than theoretical.

A program build engagement starts where the organisation currently is — which may be a blank slate, a collection of outdated plans, or a partially developed program that needs completion — and delivers a functioning, tested business continuity program aligned to the organisation’s objectives and any applicable regulatory requirements. The typical scope includes defining the program governance structure and ownership model; conducting business impact analyses across key departments; developing department-level continuity plans and an organisation-wide crisis management plan; designing and executing exercises to test and validate the plans; and establishing the ongoing maintenance processes that keep the program current. For a well-executed program, the distinction between a documented plan and an operational program is significant — see Effective Business Continuity: Program vs Plan for a useful framing of this difference.

Managed business continuity services is well-suited for organisations in several specific situations. Organisations with no dedicated BCM staff — where the function is a collateral duty of a risk manager, IT leader, or facilities team — can use managed services to get professional-grade program maintenance without adding headcount. Organisations rebuilding after a period of neglect can use managed services to accelerate re-maturation while internal capabilities are rebuilt. Organisations in highly regulated sectors facing imminent regulatory scrutiny (DORA, UK PRA/FCA, APRA, healthcare accreditation) that need to demonstrate a mature, operational program quickly benefit from the speed that an experienced external team can deliver. And large organisations going through significant change — merger, acquisition, geographic expansion — can use managed services to maintain program continuity during the transition period.

One of the advantages of working with Riskonnect’s consulting team rather than an independent BCM consultancy is the integration between the advisory work and the technology. Riskonnect consultants build programmes directly within the same platform that clients use for ongoing program management — which means the BIAs, continuity plans, and response procedures developed during a consulting engagement are immediately operational in the software, not delivered as Word documents that then need to be re-entered or migrated. This tight coupling between the consulting methodology and the platform accelerates time to value and eliminates the disconnect that occurs when independently developed program content has to be adapted to fit a technology platform after the fact. The business continuity and resilience software and the consulting services are designed to work together from the start.

Resilience testing exercises are one of the most important and most commonly underdeveloped elements of a business continuity program — plans that have never been tested against realistic scenarios often contain gaps that only become apparent when an actual incident reveals them. Riskonnect’s consulting team facilitates a range of exercise types calibrated to program maturity and specific testing objectives. Tabletop exercises walk the response team through a realistic scenario in a discussion format, testing the team’s understanding of plans and decision-making processes without activating any operational response. Functional exercises test specific components of the response capability — communications, notification, or IT recovery — under simulated conditions. Full-scale exercises simulate an actual incident as realistically as possible, testing the integrated response across all functions. Each exercise concludes with a structured after-action review and specific recommendations for improving the gaps discovered.

Regulatory requirements for business continuity and resilience have become significantly more demanding across financial services, healthcare, critical infrastructure, and other sectors — and demonstrating compliance requires a program that is genuinely operational, not just documented. Riskonnect’s consulting team brings specific expertise in the regulatory frameworks that its clients face: the UK PRA/FCA operational resilience rules, DORA in the EU, APRA’s CPS 230 in Australia, healthcare accreditation requirements, and others. The program build and assessment work is designed with these frameworks in mind from the outset — so the deliverables are structured to produce the evidence regulators expect, not just the documents that satisfy internal requirements. For organisations that need to demonstrate compliance on a specific timeline, Riskonnect can provide targeted support to address specific regulatory gaps as efficiently as possible.