Whistleblowing Policy – Why Risk Managers Should Tread Carefully
No matter how senior someone is, they should respect the right of anyone in their organisation to act as a whistleblower. If not, then the repercussions can be serious. […]
Remuneration Risk Management
A majority of MPs recently voted to keep the public sector pay cap at 1%. But although the government won the day and the cap remains in force, there is no doubt that [...]
Workplace bullying – why CEOs need their risk managers
Following the much-publicised troubles at taxi app Uber, workplace bullying is again in the spotlight. At Uber, 20 staff were dismissed with dozens more disciplined and other complaints are still under investigation [...]
Packaged bank accounts – has improved risk management averted a crisis?
For some years, the media has labelled packaged bank accounts as ‘the next PPI’ suggesting this could be yet another regulatory scandal of epic proportions. For risk managers in retail banking, it must [...]
Solvency II post Brexit – what should risk managers expect?
A number of senior insurance executives have spoken out against Solvency II and are calling for the regime to be eased. But, for risk managers, many of whom have spent months working on [...]
Risk appetite management – like herding cats?
It can be extremely difficult to pin down exactly what constitutes a company’s risk appetite and ensuring it is adhered to. No wonder it remains one of the hottest topics in risk management. [...]
PPI – much needed closure is in sight but have the Risk Management lessons been learnt?
Finally, a deadline has been set for consumers to make claims for payment protection insurance (PPI). The regulator, the FCA, has said it wants to bring the matter to an “orderly conclusion”, helping [...]
Is Business Culture a Risk Management Issue?
The behaviour of senior Bankers is in the news again this week. A BBC Panorama program played secret recordings potentially implicating the Bank of England and others in Libor rate scandal. The program [...]
What the risk team knows that business leaders don’t…(and perhaps should?)
It’s a poetic notion. A butterfly flaps its wings in Brazil and sets off a series of atmospheric events that eventually trigger a tornado in Texas. In fact it doesn’t matter how frantically [...]
Brexit – Keep Calm and Manage the Change
Pre-referendum, many voices within the UK financial services industry called for a remain vote, believing access to the single market and being part of Europe would result in a more stable future. But, [...]
As FCA reports a fall in customer complaints, how can customer KRI’s provide insight on operational risk
Customer complaints received by financial services organisations in the first half of this year were down 2.6% on the previous six months, according to the latest data published by the Financial Conduct Authority [...]