Sign up at your convenience by contacting your Riskonnect representative.
Or, if you have any questions, contact brian.rayburn@riskonnect.com.

Riskonnect University Agenda:
Claims Enterprise Admin Basics

Claims Enterprise Admin Basics 1:
Users, Security, Configuration, and RTM

User Management

  • Users & User Admin
  • Setup and Considerations

User & System Security

  • Security Groups and Roles
  • Sign-On and Security Options
  • Application Security Settings
  • Security-based Considerations

Additional Admin Discussionsy

  • Planning and Mapping
  • Avoiding Admin Overload

Claims Enterprise Admin Basics 2:
Correspondence Administration

System Administration

  • The Anatomy of CE Correspondence
  • Correspondence Variables
  • Creating & Saving a Correspondence
  • Uploading Correspondence to CE
  • Editing Correspondence
  • Correspondence Set Administration
  • Welcome Set Creation

Reference Table Maintenance

  • RTM usage: tables and UI
  • Making changes to RTM
  • Templates and additional options
  • User Management in RTM

Configuration 101

  • Users, Roles, and Groups
  • Tab Configuration
  • Menu Configuration
  • Page-level Security & Configuration
  • Required Items & other options
  • Full Table Audit

Claims Enterprise Admin Basics 3:
Business Rules 

Business Rule 101

  • Understanding and “reading” Business Rules
  • Multi-Select & Most Commonly Used Rules
  • Authoring & Editing

Customizing Business Rules

  • Automation Fast-Track
  • Static vs Dynamic Rules
  • Business Rule Best Practices