Incident Management Software

Riskonnect’s Incident Management software captures data right at the source to quickly, consistently, and accurately get information to those who can investigate, evaluate, and act.

Capture data consistently and completely. Collect details from all types of incidents any time from any place via guided forms that automatically trigger the appropriate action.

Stay ahead of issues. Spot early-warning signs, monitor trends, and manage incidents all from one place.

Respond quickly. Streamline workflows, automate routine tasks, and facilitate collabouration among stakeholders to swiftly address issues and minimize the impact.

Incident Management Software
Product Highlights:

Submit incidents any time from anywhere via mobile, web, email, text, or API.

Capture and categorize data by incident or claim type with intuitive forms that automatically adapt to user input.

Convert intake submissions into formal incidents or claims, automatically triggering appropriate workflows, routing, and investigations.

Score events based on severity, impact, and business rules – and automatically route to the right owner (adjuster, safety officer, legal, etc.).

Upload photos, reports, injury logs, and legal correspondence directly into the file to ensure records are complete and audit ready.

Instantly identify overlapping entries and enforce data validation rules to maintain accuracy.

Capture data in line with regulatory requirements – including OSHA, HIPAA, and GDPR – and escalate incidents to crisis management when impact thresholds are crossed.

Streamline Your Incident-Reporting Process

Streamline Your Incident-Reporting Process

Is every incident reported – and reported accurately? Riskonnect’s Incident Management software makes it easy to accurately record incidents of all types – insurance claims, physical events, safety, cyber, and more – in one place.

  • Record data right at the source, any time, on any device.
  • Improve accuracy and consistency with intuitive forms, simplified workflows, and automatic data validation.
  • Guide users through the reporting process with dynamic logic.
  • Capture data in line with regulatory requirements, including OSHA, HIPAA, and GDPR.

Respond Quickly to
Every Incident

Are incidents snowballing before you have a chance to respond? Riskonnect’s Incident Management software captures every detail relating to an incident, so stakeholders have everything they need to respond quickly right at their fingertips.

  • Route incidents directly to the appropriate owner.
  • Automatically send alerts and escalate incidents to crisis management when impact thresholds are crossed.
  • Attach pictures, documents, and other information directly to the file.

Get More Insight into Your Incidents

Can you make important connections between incidents in time to prevent future issues? Riskonnect’s Incident Management software helps you spot early-warning signs to get in front of emerging issues.

  • Track and monitor incident status in real time.
  • Score events based on severity, impact, and business rules.
  • Understand important connections to identify trends early.
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