Request Center: Triage requests, update status and document solutions | Riskonnect

Request Center

When people ask questions of the risk management department, they often do not offer all the information needed to provide a meaningful answer. Additionally, it can be difficult to track the status of requests.

Request Center, Risk Request, request status tracking, OSHA log, Bond Request

Effectively Track Requests

Features

  • Automatic wizard to guide the user through the request process
  • OSHA log request
  • Bond request
  • Contract review request
  • Report request
  • Property update request
  • Automated prompts and guides
  • Automatic email response
  • Requests can be made by users and non-users
  • Categorize request forms to require specific information
  • Track and report volume of requests, time to closure etc.
Request-center-incident-entry form laptop on leading edge risk management platform Riskonnect
Benefits of an advanced risk management solution

Benefits

  • Connect the entire organization to the risk management department
  • Collect accurate information quickly
  • Triage requests, update status, document solutions
  • Reduce confusion
  • Improve responsiveness with instant email confirmation
  • Customize the look and feel to match to your organization’s brand
  • Request links can be based on your needs
  • Keep parties updated with messages and announcements
  • Communicate more effectively on a variety of day-to-day events, reducing the need for repeated email and phone calls

More Resources

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