Migration des centres de données

R : Oui. Changez l'URL dans l'écran de connexion de l'application STARS Intake en : https://www.riskonnectclearsight.com/enterprise

R : Oui. Veuillez vous rendre dans l'App Store et télécharger l'application mise à jour. Toutes les mises à jour nécessaires seront automatiquement appliquées.

A: Riskonnect has prepared a recommended script for customers to utilize for testing their applications in the new environment. It contains paths for basic and advanced testing. Download our Test Script documentation and explore the [...]

A: Some customers utilize a single device for system access by many users. This device is identified by its IP address and that address is added to your ClearSight system as an authorized device. This [...]

R : Les URL de connexion de l'application ne seront pas redirigées vers le nouvel environnement. Pour éviter de vous lier à une page inexistante, mettez à jour votre navigateur pour utiliser la nouvelle URL de connexion.

A: HL7 is a messaging standard that enables your clinical applications to exchange data with your ClearSight software. If you utilize an HL7 interface, Riskonnect will send you a prefilled VPN form to begin the [...]

A: Please record the error and all relevant information e.g. date and time when the request was made, the data contained in the message, the SOAP request payload and contact your Customer Success team. They [...]

A: You will be notified at least 30 days in advance of the date when Riskonnect will open our UAT environment for testing. You may make the necessary changes to test the web services at [...]

R : Non, il n'y a pas de changement dans la réponse. Elle reste la même.

R : Non. Le WSDL des webservices ne change pas. Vous ne devriez pas avoir à mettre à jour le WSDL ou les espaces de noms pour les webservices.

A: Yes. Customers should notify those vendors of the upcoming changes since they will need to modify their webservice endpoint to point to the new server address. Refer to this technical reference guide for specific [...]

A: Yes. Customers with applications that connect to a Riskonnect hosted webservice to exchange data with the ClearSight or Enterprise system will need to modify the webservice endpoint to point to the new server address. [...]