[{"id":159539,"date":"2026-07-22T13:43:58","date_gmt":"2026-07-22T17:43:58","guid":{"rendered":"https:\/\/riskonnect.com\/uncategorized-en-gb\/strait-of-hormuz-closure-compounding-supply-chain-risk\/"},"modified":"2026-07-22T13:43:58","modified_gmt":"2026-07-22T17:43:58","slug":"strait-of-hormuz-closure-compounding-supply-chain-risk","status":"publish","type":"post","link":"https:\/\/riskonnect.com\/en-gb\/newsroom\/strait-of-hormuz-closure-compounding-supply-chain-risk\/","title":{"rendered":"The Hormuz Closure Is No Longer a Crisis, It\u2019s an Operating Condition"},"content":{"rendered":"

Supply Chain Moves<\/a>, July 15, 2026<\/em><\/span><\/p>\n

The Strait of Hormuz story has entered a new phase, and it is one that most companies\u2019 risk playbooks were never written for. More than 400 vessels are stranded, freight rates are up 75%, and analysts warn Brent crude could reach $150 a barrel if the closure holds through September. What began as a geopolitical shock that companies expected to wait out has become a sustained operational reality they now have to run their businesses inside of, and the organisations still treating it as temporary are the ones quietly accumulating the most risk.<\/p>\n

The distinction matters because a crisis and an operating condition demand different responses. A crisis gets a task force, a war room, and a countdown to normal. An operating condition gets absorbed into how a company plans, sources, prices, and reports, and the Hormuz closure has crossed that line. Freight rerouted around the Cape of Good Hope, war-risk premiums layered onto every Gulf-linked lane, and fuel costs feeding into every mode of transport are no longer disruptions to the plan. They are the plan.<\/p>\n

For risk leaders, the defining feature of this event is not any single exposure but the way exposures are stacking. Jim Wetekamp, CEO of\u202fRiskonnect<\/a>, argues that the standard framing already undersells what is happening.<\/p>\n

\u201cThis isn\u2019t just a supply chain or geopolitical risk conversation,\u201d Wetekamp said. \u201cMultiple risk exposures are colliding in real time \u2013 supplier financial stability, cost volatility, sanctions compliance, cash flow pressure, and more. And the economic impacts are still expanding.\u201d<\/p>\n

That collision is exactly the scenario most corporate risk functions were not designed for, because those functions grew up in silos, with supply chain risk owned by operations, sanctions exposure owned by compliance, and cost volatility owned by finance, each looking at its own piece of the same event.<\/p>\n

\u201cThis is a classic example of compounding risk, and siloed risk management was never built to handle it,\u201d Wetekamp said. \u201cThe organisations navigating what\u2019s unfolding in the Strait of Hormuz well are working from a connected view of their risk landscape that lets them see how risks interrelate, anticipate threats, and make better decisions faster to reduce their exposure and protect the business.\u201d<\/p>\n

Read the full article in Supply Chain Moves<\/a>.<\/em><\/p>\n<\/div>

<\/div><\/div><\/div><\/div><\/div>\n<\/p>","protected":false},"excerpt":{"rendered":"

The Strait of Hormuz story is one that few risk playbooks were written for. Riskonnect CEO Jim Wetekamp explains in Supply Chain Moves that what defines this event is the way multiple exposures are colliding in real time \u2013 and the economic impacts are still expanding.<\/p>\n","protected":false},"author":28,"featured_media":159540,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6644,6645],"tags":[],"class_list":["post-159539","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-coverage","category-newsroom"],"yoast_head":"\nThe Hormuz Closure Is No Longer a Crisis, It\u2019s an Operating Condition · Riskonnect<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/riskonnect.com\/en-gb\/newsroom\/strait-of-hormuz-closure-compounding-supply-chain-risk\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Hormuz Closure Is No Longer a Crisis, It\u2019s an Operating Condition\" \/>\n<meta property=\"og:description\" content=\"The Strait of Hormuz story is one that few risk playbooks were written for. 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content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Riskonnect\" \/>\n<meta name=\"twitter:site\" content=\"@Riskonnect\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Madura Desilva\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/riskonnect.com\\\/en-gb\\\/newsroom\\\/strait-of-hormuz-closure-compounding-supply-chain-risk\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/riskonnect.com\\\/en-gb\\\/newsroom\\\/strait-of-hormuz-closure-compounding-supply-chain-risk\\\/\"},\"author\":{\"name\":\"Madura Desilva\",\"@id\":\"https:\\\/\\\/riskonnect.com\\\/en-gb\\\/#\\\/schema\\\/person\\\/28bc8f7f57820598e3986900ce830d4e\"},\"headline\":\"The Hormuz 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and Argos Risk\u00ae Partner to Bring Continuous Vendor Intelligence into Third-Party Risk Management Workflows"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-2\" style=\"--awb-text-transform:none;\"><h2><span style=\"color: #000000;\">Integration embeds external vendor intelligence directly into Riskonnect, enabling organisations to identify material vendor risk changes as they emerge and act faster<\/span><\/h2>\n<p><span style=\"color: #999999;\"><em>July 21, 2026<\/em><\/span><\/p>\n<p><strong>ATLANTA and LONDON \u2013<\/strong>\u00a0<a href=\"https:\/\/riskonnect.com\/en-gb\/\" target=\"_blank\" rel=\"noopener\">Riskonnect<\/a>, the leading provider of software that brings risk under one roof, today announced an integration with <a href=\"https:\/\/www.argosrisk.com\/\" target=\"_blank\" rel=\"noopener\">Argos Risk<\/a>, LLC, a leading provider of third-party risk intelligence solutions, that embeds continuous vendor intelligence directly into Riskonnect\u2019s third-party risk management workflows. The partnership enables organisations to monitor, assess, and respond to financial, cyber, legal, and reputational risk without leaving the Riskonnect platform, and equips teams with real-time visibility to identify vendor risk faster, act sooner, and make more informed decisions.<\/p>\n<p>Most organisations rely on periodic assessments and manually collected vendor information, which leaves blind spots between reviews since risk conditions can change daily. A single supplier\u2019s financial distress or cyber incident can arise suddenly and cascade into operational, compliance, and reputational consequences across the enterprise, yet the intelligence needed to catch vendor changes early is typically disconnected from the workflows used to manage third-party risk. The integration between Riskonnect and Argos Risk closes that gap. Argos Risk\u2019s AR Surveillance\u2122 solution continuously monitors vendors and automatically surfaces material changes directly inside Riskonnect, where teams already assess, tier, and remediate third-party risk, equipping teams to identify risks and act faster.<\/p>\n<p>\u201cThird-party risk doesn\u2019t stand still, and neither should the systems organisations rely on to manage it. Our integration with AR Surveillance\u2122 helps customers bring continuous vendor intelligence directly into their day-to-day risk workflows, so they can identify changes sooner, make better decisions, and build more resilient programmes,\u201d said Kathryn Carlson, chief product officer at Riskonnect.<\/p>\n<p>The integration strengthens third-party risk programmes and vendor risk decisions by combining internal assessments, workflows, and tiering strategies with external signals across financial, cyber, legal, sanctions, watchlists, and reputational intelligence, giving organisations a more complete and dynamic picture of vendor risk. Customers gain access to intelligence on more than 400 million companies across 200 countries. By connecting vendor intelligence into Riskonnect\u2019s broader risk ecosystem, organisations can link third-party risk signals to ERM, resilience, and reporting efforts for a more unified view of enterprise risk.<\/p>\n<p>The partnership also helps organisations align with increasing regulatory expectations for ongoing monitoring and stronger third-party oversight, particularly in highly regulated industries such as financial services, insurance, and healthcare.<\/p>\n<p>\u201cOrganisations need more than periodic vendor reviews to keep pace with today\u2019s risk environment. Dynamic, actionable third-party intelligence is mission critical as companies increasingly depend on outsourced vendors and interconnected networks. By integrating AR Surveillance\u2122 into Riskonnect, we\u2019re making it easier for teams to access meaningful vendor intelligence within the workflows they already use to monitor risk, prioritise action, and strengthen third-party oversight,\u201d said Lori Frank, chief executive officer at Argos Risk.<\/p>\n<p>To learn more about Riskonnect\u2019s third party risk management solution, visit: <a href=\"https:\/\/riskonnect.com\/en-gb\/third-party-risk-management-software\/\" target=\"_blank\" rel=\"noopener\">https:\/\/riskonnect.com\/third-party-risk-management-software\/<\/a><\/p>\n<h4 class=\"h4spacing\">About Riskonnect<\/h4>\n<p>Riskonnect is the leading provider of software that brings risk under one roof. The technology empowers organisations to anticipate, manage, and respond in real time to strategic and operational risks across the extended enterprise.<\/p>\n<p>More than 2,700 customers across six continents partner with Riskonnect to gain previously unattainable insights that deliver better business outcomes. Riskonnect has more than 1,500 risk management experts in the Americas, Europe, and Asia-Pacific. To learn more, visit <a href=\"https:\/\/riskonnect.com\/en-gb\/\" target=\"_blank\" rel=\"noopener\">riskonnect.com<\/a>.<\/p>\n<h4 class=\"h4spacing\">About Argos Risk<\/h4>\n<p>With a focus on serving the unique needs of regulated industries and commercial enterprises, Argos Risk stands out as a premier provider of Third-Party Risk Intelligence Solutions. Argos Risk\u2019s AR Surveillance\u2122 platform delivers efficient, comprehensive risk mitigation\u2014empowering organisations to manage multi-dimensional risks, strengthen financial health, and ensure compliance with cybersecurity and ESG standards. Trusted by a wide spectrum of organisations, AR Surveillance\u2122 is a proven SaaS solution for robust third-party risk management. For more information, visit <a href=\"https:\/\/www.argosrisk.com\/\" target=\"_blank\" rel=\"noopener\">www.argosrisk.com<\/a>.<\/p>\n<p>\u2014<br>\n<strong>Riskonnect Contact:<br>\n<\/strong>Amanda Coyne<br>\nCorporate Ink for Riskonnect<br>\n<a href=\"mailto:riskonnect@corporateink.com\" target=\"_blank\" rel=\"noopener\">Riskonnect@corporateink.com<\/a><\/p>\n<p><strong>Argos Risk Contact:<br>\n<\/strong>Public Relations<br>\nArgos Risk, LLC<br>\n<a href=\"mailto:pr@argosrisk.com\" target=\"_blank\" rel=\"noopener\">PR@argosrisk.com<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n<\/p>","protected":false},"excerpt":{"rendered":"<p>Riskonnect and Argos Risk partner to embed continuous AR Surveillance vendor intelligence directly into automated third-party risk management workflows.<\/p>\n","protected":false},"author":28,"featured_media":77368,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5649],"tags":[],"class_list":["post-159541","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-en-gb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Riskonnect and Argos Risk\u00ae Partner to Bring Continuous Vendor Intelligence into Third-Party Risk Management Workflows · Riskonnect<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/riskonnect.com\/en-gb\/press-en-gb\/riskonnect-argos-risk-integration-third-party-vendor-intelligence\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Riskonnect and Argos Risk\u00ae Partner to Bring Continuous Vendor Intelligence into Third-Party Risk Management Workflows\" \/>\n<meta property=\"og:description\" content=\"Riskonnect and Argos Risk partner to embed continuous AR Surveillance vendor intelligence directly into automated third-party risk management workflows.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/riskonnect.com\/en-gb\/press-en-gb\/riskonnect-argos-risk-integration-third-party-vendor-intelligence\/\" \/>\n<meta property=\"og:site_name\" content=\"Riskonnect\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/riskonnect\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-07-21T12:59:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/riskonnect.com\/wp-content\/uploads\/2023\/01\/risk-management-software-by-riskonnect.png\" \/>\n\t<meta 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Patient Safety Reporting Requirements: What You Need to Know Now"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3\"><p>All Pennsylvania healthcare providers and facilities are required to report <a href=\"https:\/\/riskonnect.com\/en-gb\/healthcare-risk-software\/patient-safety\/\" target=\"_blank\" rel=\"noopener\">patient safety events<\/a> through the Pennsylvania Patient Safety Reporting System. The requirement itself is not new. However, recent guidance updates and rising reporting volume have made compliance more demanding and \u2013 for many healthcare organisations \u2013 more time-consuming.<\/p>\n<h3 class=\"h4spacing\">What Is the Pennsylvania Patient Safety Reporting System?<\/h3>\n<p><a href=\"https:\/\/patientsafety.pa.gov\/PA-PSRS\/Pages\/PAPSRS.aspx\" target=\"_blank\" rel=\"noopener\">Pennsylvania established the PA-PSRS<\/a> under the Medical Care Availability and Reduction of Error Act. The act seeks to standardise the approach to patient safety reporting across the state. Rather than limiting investigations to individual facilities, PA-PSRS allows the Pennsylvania Patient Safety Authority to collect and analyse patient safety events and near misses across the state. With this data, it can then identify broader trends and contributing factors, as well as share recommendations to improve patient outcomes.<\/p>\n<p>PA-PSRS guidance requires detailed, standardised event classification and electronic submission through a specific reporting structure within the state\u2019s web-based reporting system. When relying on disconnected workflows or inconsistent reporting practices, even routine submissions can slow your team down. Reports might need corrections, and teams spend more time chasing missing details instead of surfacing the trends patient safety reporting is supposed to highlight.<\/p>\n<p>The stakes for this legislation are high. <a href=\"https:\/\/psnet.ahrq.gov\/issue\/medical-error-third-leading-cause-death-us\" target=\"_blank\" rel=\"noopener\">More than 250,000 patients die each year<\/a> in the United States from preventable harm and sentinel events. Pennsylvania\u2019s reporting requirements aim to help healthcare organisations identify and learn from incidents earlier and reduce the likelihood of future harm.<\/p>\n<h3 class=\"h4spacing\">What Pennsylvania Healthcare Organisations Need to Report<\/h3>\n<p>PA-PSRS requires healthcare facilities to electronically report patient safety events, including:<\/p>\n<ul class=\"list-2\">\n<li>Serious events that result in patient harm<\/li>\n<li>Incidents that reach a patient but do not cause harm<\/li>\n<li>Near misses and reportable events that expose potential risk or process breakdowns<\/li>\n<\/ul>\n<p>Each submission requires specific information, such as:<\/p>\n<ul class=\"list-2\">\n<li>Event date and discovery date<\/li>\n<li>Facility location<\/li>\n<li>Staff role<\/li>\n<li>Event type<\/li>\n<li>Severity level<\/li>\n<li>Contributing factors<\/li>\n<li>Follow-up actions and related documentation<\/li>\n<\/ul>\n<p>Pennsylvania also requires healthcare organisations to classify each event using a standardised taxonomy tied to 11 major event categories, like medication errors, falls, equipment issues, and complications of care.<\/p>\n<p><a href=\"https:\/\/patientsafety.pa.gov\/PatientSafetyAuthority\/Pages\/2025-annual-report.aspx\" target=\"_blank\" rel=\"noopener\">This structure helps the state analyse trends across Pennsylvania<\/a> and identify opportunities to reduce future harm. However, the reporting requirements are highly specific. Required fields, event classification, and supporting information must align with Pennsylvania\u2019s reporting standards. Even small inconsistencies can result in additional review or a returned report.<\/p>\n<h3 class=\"h4spacing\">Why Compliance Is Still Difficult<\/h3>\n<p><img decoding=\"async\" class=\"lazyload blogimgrt2\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27400%27%20height%3D%27267%27%20viewBox%3D%270%200%20400%20267%27%3E%3Crect%20width%3D%27400%27%20height%3D%27267%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/riskonnect.com\/wp-content\/uploads\/2026\/06\/Why-Compliance-Is-Still-Difficult.webp\" alt=\"\" width=\"400\" height=\"267\">Healthcare organisations understand <a href=\"https:\/\/go.riskonnect.com\/hubfs\/Riskonnect\/Incident_Reporting_in_Healthcare_How_to_Improve_Patient_Safety.pdf\" target=\"_blank\" rel=\"noopener\">why patient safety reporting matters<\/a>. The challenge usually comes from the reporting process itself, with issues like:<\/p>\n<p style=\"padding-left: 40px;\"><strong>Classification:<\/strong> Without a clear taxonomy built into reporting, healthcare staff may interpret the same event differently. That creates inconsistent reporting and makes internal analysis harder. It also weakens the quality of statewide reporting data. Determining whether an event is reportable \u2013 and how it should be categorised \u2013 can be one of the most challenging parts of the process.<\/p>\n<p style=\"padding-left: 40px;\"><strong>Manual Processes:<\/strong> When teams collect information through spreadsheets, email, or disparate systems, reporting takes longer. Missing details become harder to track down, duplicate work increases, and the problem compounds.<\/p>\n<p style=\"padding-left: 40px;\"><strong>Returned Reports:<\/strong> Pennsylvania\u2019s reporting requirements are strict, and submissions must meet high standards. If information is missing, or an event is classified incorrectly, the report must be corrected and resubmitted. Those revisions create additional work and can delay the analysis needed to identify patient safety trends.<\/p>\n<p>The reporting burden also becomes harder to manage as reporting volume increases. Pennsylvania recently surpassed 300,000 annual reports in PA-PSRS, underscoring the importance of clear, consistent reporting processes.<\/p>\n<h3 class=\"h4spacing\">Why Accurate Reporting Matters Beyond Compliance<\/h3>\n<p>PA-PSRS reporting supports more than just regulatory requirements. Accurate reporting helps healthcare organisations spot recurring issues earlier, understand contributing factors more clearly, and focus efforts where they can have the most impact. Patient safety teams can spot patterns across departments or facilities, while leadership gains visibility into operational risk and emerging issues.<\/p>\n<p>When reporting lacks consistency, those insights become harder to find. Incomplete or incorrectly classified reports can create additional work and trigger more scrutiny in audits, surveys, and accreditation reviews. Trend analysis can also become less reliable when teams spend more time correcting submissions than addressing underlying risks. Investigations then take longer, and organisations may miss opportunities to prevent future incidents.<\/p>\n<p>Pennsylvania designed PA-PSRS to support shared learning across healthcare providers statewide. The quality of reporting directly affects how much that data can reduce preventable harm and improve patient safety.<\/p>\n<h3 class=\"h4spacing\">How Software Can Simplify PA-PSRS Compliance<\/h3>\n<p>Many healthcare organisations already have tools for reporting patient safety events. The challenge is that reporting data often resides across multiple departments, systems, and workflows. A corporate director at a Pennsylvania-based healthcare system summarised,<\/p>\n<blockquote>\n<p>\u201cWe are using a taxonomy based on our state reporting system, which is really difficult for reporters to figure out where to put an event. When people put things in the wrong place, it\u2019s a lot of extra work on the back end. It\u2019s important to have a way to bring these different systems together for one view of our patient safety program. That helps us understand how to improve safety for our patients and families.\u201d<\/p>\n<\/blockquote>\n<p>As reporting requirements become more detailed, staff need systems that help ensure information stays complete, consistent, and easy to analyse. Key capabilities to look for include:<\/p>\n<ul class=\"list-2\">\n<li><strong>Centralised data and workflows<br>\n<\/strong>Patient safety data is often shared across many departments, systems, and processes. A centralised platform can help bring that information together. That reduces duplicate data entry, improves visibility, and overall, creates a more consistent reporting experience for everyone.<\/li>\n<li><strong>Standardised event reporting<br>\n<\/strong>Dynamic reporting forms help ensure staff capture the right information at the time of reporting. This reduces variability across departments and helps improve data quality from the start.<\/li>\n<li><strong>Built-in validation<br>\n<\/strong>Validation rules can require critical fields, flag missing information, and help prevent common reporting errors before a submission moves forward.<\/li>\n<li><strong>Consistent event classification<br>\n<\/strong>A standardised taxonomy aligned with PA-PSRS requirements helps reduce misclassification and ensures similar events are reported consistently across the organisation.<\/li>\n<li><strong>Configurable workflows<br>\n<\/strong>Automated workflows can route events to the appropriate reviewers, prioritise serious events, and support timely follow-up and investigation.<\/li>\n<li><strong>Reporting and trend analysis<br>\n<\/strong>Dashboards and reporting tools can help organisations identify recurring issues, monitor returned submissions, and uncover opportunities to improve both compliance and patient safety outcomes.<\/li>\n<li><strong>Flexibility to adapt to changing requirements<br>\n<\/strong>As PA-PSRS reporting guidance evolves, configurable forms, workflows, and taxonomies make it easier to update processes without creating additional disruption for staff.<\/li>\n<\/ul>\n<p>While software alone can\u2019t ensure compliance, it can help healthcare organisations build more consistent reporting processes and reduce administrative effort, focusing more attention on improving patient safety outcomes.<\/p>\n<p>The value of PA-PSRS lies in the quality of the data that feeds into it. When reports are incomplete, inconsistent, or difficult to analyse, organisations lose visibility into the risks they need to address. Strong reporting processes help healthcare organisations stay compliant, respond faster to emerging issues, and make better-informed patient safety decisions. The organisations best positioned for success treat reporting as more than a compliance exercise; they build processes that produce reliable data and support better decisions.<\/p>\n<div class=\"fusion-separator\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:30px;width:100%;max-width:68%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#df6a2d;border-color:#df6a2d;border-top-width:1px;\"><\/div><\/div>\n<p><em>For more on improving patient safety, download our ebook, <a href=\"https:\/\/riskonnect.com\/en-gb\/content-library\/healthcare-integrating-risk-management-quality-patient-safety\/\" target=\"_blank\" rel=\"noopener\">Better Together: Integrating Risk Management, Quality, and Patient Safety for Better Results<\/a>, and check out <a href=\"https:\/\/riskonnect.com\/en-gb\/healthcare-risk-software\/patient-safety\/\" target=\"_blank\" rel=\"noopener\">Riskonnect\u2019s Patient Safety software<\/a>. <\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":28,"featured_media":159371,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5935,5766],"tags":[6471],"class_list":["post-159370","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-health-and-safety-management","category-healthcare-en-gb","tag-blog-en-gb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pennsylvania Patient Safety Reporting Requirements: What You Need to Know Now · Riskonnect<\/title>\n<meta name=\"description\" content=\"Learn what Pennsylvania healthcare organizations need to know about PA-PSRS reporting requirements, common challenges, and steps to improve patient safety outcomes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/riskonnect.com\/en-gb\/healthcare-en-gb\/pa-psrs-pennsylvania-patient-safety-reporting-requirements\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pennsylvania Patient Safety Reporting Requirements: What You Need to Know Now\" \/>\n<meta property=\"og:description\" content=\"The value of PA-PSRS depends on the quality of its data. 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Inc."},"image":{"@id":"https:\/\/riskonnect.com\/en-gb\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/riskonnect\/","https:\/\/x.com\/Riskonnect","https:\/\/www.instagram.com\/riskonnect\/","https:\/\/www.linkedin.com\/company\/riskonnect-inc","https:\/\/www.youtube.com\/user\/Riskonnect"]},{"@type":"Person","@id":"https:\/\/riskonnect.com\/en-gb\/#\/schema\/person\/28bc8f7f57820598e3986900ce830d4e","name":"Madura Desilva","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/cf75cad5d6512287c5333752e5f44d40de44e82fc11c93aa07a70731eb70ae19?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/cf75cad5d6512287c5333752e5f44d40de44e82fc11c93aa07a70731eb70ae19?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/cf75cad5d6512287c5333752e5f44d40de44e82fc11c93aa07a70731eb70ae19?s=96&d=mm&r=g","caption":"Madura 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Risk Strategy Is Broken Without Resilience"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><p>Corporate performance depends on how well disruptions are managed. And these disruptions are more frequent, severe, and harder than ever to predict.<\/p>\n<p>The most effective business continuity plans are deeply intertwined with governance, risk, and compliance, where the disciplines work together for better decision-making, faster response, and synchronised priorities. Achieving that level of coordination, however, doesn\u2019t happen automatically. It takes commitment from both teams \u2013 and the right technical support to help the relationship flourish.<\/p>\n<p>One of the biggest challenges in integrating risk and resilience is that the teams operate differently. The GRC team is scenario-driven, strategy-oriented, and often focused on financial, reputational, or regulatory issues. Business continuity is procedural, operational, and concerned with keeping people, processes, and systems running under stress.<\/p>\n<p>As boards and the C-suite look to minimise the impact of disruption on corporate performance, the pressure is on to overcome these structural, cultural, and technical divides. Here\u2019s how to set yourself up for success.<\/p>\n<h3 class=\"h4spacing\">Build a Foundation for Better Connection<\/h3>\n<p><img decoding=\"async\" class=\"lazyload blogimgrt2\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27400%27%20height%3D%27208%27%20viewBox%3D%270%200%20400%20208%27%3E%3Crect%20width%3D%27400%27%20height%3D%27208%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/riskonnect.com\/wp-content\/uploads\/2026\/06\/Build-a-Foundation-for-Better-Connection.webp\" alt=\"\" width=\"400\" height=\"208\">Moving from parallel functions to an integrated risk and resilience program doesn\u2019t require a total rebuild. Start off with a few basic \u2013 but important \u2013 initiatives:<\/p>\n<ol class=\"list-space20\">\n<li><strong>Create a cross-functional team.<\/strong> Put together a team with representation from both functions. This group can work together to identify risks, prioritise actions, and develop solutions. They can establish common workflows that bake in cross-collaboration from the start. You may even find that with your combined efforts, data gathered for one requirement can be leveraged to comply with another, saving everyone time and effort.<\/li>\n<li><strong>Establish a regular cadence for talking.<\/strong> Don\u2019t wait for trouble to happen. Get the cross-functional team together on a regular basis as a forum to raise issues, discuss solutions, and build trust.<\/li>\n<li><strong>Decide on a common language and metrics.<\/strong> Come together to institute a common taxonomy and measurement criteria for all stakeholders \u2013 including both the risk and resilience teams and internal partners. Jointly define what \u201ccritical\u201d means for products, services, systems, and suppliers \u2013 and ensure that both the enterprise risk register and BIAs reflect the same assumptions. Shared objectives and KPIs can also motivate teams to collaborate on solutions. And a common language will help eliminate discrepancies and misunderstandings \u2013 which is especially important when facing the pressures of disruption.<\/li>\n<li><strong>Establish a joint governance structure.<\/strong> A shared steering committee keeps risk and resilience aligned with business strategy and ensures consistent communication up to leadership and the board. An executive sponsor who can champion the cross-functional group\u2019s work is a powerful advantage. This person will have the authority to garner broad leadership support and secure necessary resources.<\/li>\n<li><strong>Leverage GRC data to prioritise resilience testing.<\/strong> Use the enterprise risk register to prioritise resilience testing scenarios. For example, if a specific supplier or facility appears in the top risk tier in GRC, that should drive tabletop drills and recovery testing.<\/li>\n<li><strong>Translate risk appetite into recovery objectives.<\/strong> GRC teams set the tolerances. Business continuity teams operationalise them. Align recovery time objectives with stated risk appetite to bridge strategy to operational execution.<\/li>\n<li><strong>Align risk registers with business impact analyses.<\/strong> While these tools are often developed in silos, they are really two sides of the same coin. If a critical risk is in your risk register, it should be mapped to a BIA priority and vice versa. That will reveal your real risk exposures.<\/li>\n<li><strong>Run joint exercises.<\/strong> Don\u2019t limit scenario testing to just the resilience team. Involve the cross-functional team to help everyone think beyond their roles and share different perspectives for making improvements. Co-led exercises and after-action reports allow both risk and resilience to validate assumptions, surface blind spots, and jointly communicate outcomes to executives and boards.<\/li>\n<li><strong>Sync metrics and dashboards.<\/strong> Connect key risk indicators with operational recovery performance. Shared dashboards can show when thresholds are breached \u2013 and how quickly the organisation recovers.<\/li>\n<\/ol>\n<h3 class=\"h4spacing\">Add Software to Strengthen the Connection<\/h3>\n<p><img decoding=\"async\" class=\"lazyload blogimgrt2\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27400%27%20height%3D%27208%27%20viewBox%3D%270%200%20400%20208%27%3E%3Crect%20width%3D%27400%27%20height%3D%27208%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/riskonnect.com\/wp-content\/uploads\/2026\/06\/Add-Software-to-Strengthen-the-Connection-.webp\" alt=\"\" width=\"400\" height=\"208\">Today\u2019s GRC and business continuity software gives both risk and resilience teams access to the same high-quality data so they can exchange knowledge and collaborate on actions. It reinforces the agreed-on vocabulary, standardizes processes, and establishes one source of credible data for all, from frontline management to the board.<\/p>\n<p>Here\u2019s what to look for:<\/p>\n<p><strong>Purpose-built solutions for GRC and for resilience.<\/strong> Beware of specialised vendors that try to claim expertise in a discipline they know little about. Look for software that is built specifically for the practice of GRC and specifically for the practice of resilience \u2013 that also are tightly integrated with each other. That way, each team gets the best solution for their needs with the added benefit of a seamless information exchange.<\/p>\n<p><strong>A shared data model.<\/strong> What starts as, say, a data breach at a critical vendor, can lead to operational risks, cyber risks, compliance risks, and more. Look for software that brings all risk-related data into one place that\u2019s easily accessible to all stakeholders. Data can be entered once and used by all, which saves time, reduces the likelihood of errors, and adds transparency.<\/p>\n<p><strong>Interoperability.<\/strong> Combine things like risk exposures, KRIs, and risk appetites from the GRC perspective with business continuity metrics like RTO performance, BIA outputs, and recovery assurance levels. Look for software that puts them in one view, one voice, and one context, so you have the overall picture and can see whether critical risks and the response plans have been properly exercised.<\/p>\n<p><strong>Workflow automation.<\/strong> Integrated technology automates routine tasks, workflows, and follow-up, saving time, improving accuracy, and adding consistency. Look for software that not only streamlines everyday work in each discipline but that also automatically triggers cross-functional actions. For example, a risk flagged in a cyber audit would immediately trigger a business impact review and continuity plan check. Or a regulatory requirement for resilience would directly feed into your GRC framework, with controls mapped, tested, and ready to go.<\/p>\n<p><strong>Reporting and analytics.<\/strong> Boards want to know that the organisation is ready for whatever obstacles arise. That means reporting testing outcomes, recovery capabilities, and gaps in a way that reflects enterprise resilience. Look for software that helps the cross-functional team identify gaps, determine an action plan, assign responsibility, and set a timeline for completion.<\/p>\n<h3 class=\"h4spacing\">Your Next Step<\/h3>\n<p>Survival amid constant volatility demands that risk and resilience work together.<\/p>\n<p>Start the conversation. Establish a common vocabulary, share metrics, and sync your priorities. Find systems and software that facilitate discussion, strengthen trust, and support the kind of informed decision-making that will minimise disruption, strengthen corporate performance, and give your organisation the edge over competitors.<\/p>\n<p>And don\u2019t wait. A broken connection between risk management and resilience undermines both functions \u2013 with real cost implications for the organisation.<\/p>\n<p>Bringing the risk and resilience teams closer together will help your organisation do a better job of planning for the unexpected. You can build up response capabilities in advance \u2013 and improve your chances of taking any disruption in stride.<\/p>\n<div class=\"fusion-separator\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:30px;width:100%;max-width:68%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#df6a2d;border-color:#df6a2d;border-top-width:1px;\"><\/div><\/div>\n<p><em>For more on bridging the gap between GRC and business continuity, download the ebook, <a href=\"https:\/\/riskonnect.com\/en-gb\/content-library\/ebook-the-power-of-integrating-risk-and-resilience\/?portfolioCats=89\" target=\"_blank\" rel=\"noopener\">The Power of Integrating Risk and Resilience<\/a>, and check out <a href=\"https:\/\/riskonnect.com\/en-gb\/business-continuity-software\/\" target=\"_blank\" rel=\"noopener\">Riskonnect\u2019s Business Continuity & Resilience software<\/a>. <\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":28,"featured_media":159375,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5736,5877],"tags":[6471],"class_list":["post-159373","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-continuity-resilience-en-gb","category-governance-risk-and-compliance","tag-blog-en-gb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Your Risk Strategy Is Broken Without Resilience · Riskonnect<\/title>\n<meta name=\"description\" content=\"Risk and resilience are a powerful combination that can have a real impact on company performance. 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Desilva"}}]}},"_links":{"self":[{"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/posts\/159373","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/comments?post=159373"}],"version-history":[{"count":1,"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/posts\/159373\/revisions"}],"predecessor-version":[{"id":159544,"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/posts\/159373\/revisions\/159544"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/media\/159375"}],"wp:attachment":[{"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/media?parent=159373"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/categories?post=159373"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/tags?post=159373"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":156242,"date":"2026-06-22T11:55:14","date_gmt":"2026-06-22T15:55:14","guid":{"rendered":"https:\/\/riskonnect.com\/uncategorized-en-gb\/business-continuity-standards\/"},"modified":"2026-06-23T22:24:53","modified_gmt":"2026-06-24T02:24:53","slug":"business-continuity-standards","status":"publish","type":"post","link":"https:\/\/riskonnect.com\/en-gb\/business-continuity-resilience-en-gb\/business-continuity-standards\/","title":{"rendered":"Business Continuity Standards: Are You Aligned or Just Accountable?"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\"><p>Business continuity standards like ISO 22301 and NIST define what \u201cgood\u201d looks like for your program \u2013 but they don\u2019t deliver resilience on their own.<\/p>\n<p>Some organisations pursue certification to validate their programmes externally. Others align to standards as a guide for internal improvement. Both approaches bring structure, but neither guarantees real-world readiness.<\/p>\n<p>Most teams don\u2019t struggle with the standard itself. A program can meet the standard on paper and still fall short under pressure. When that happens, the impact goes beyond process gaps. It can disrupt operations and erode confidence in your business. The real benchmark becomes whether your program performs when it matters.<\/p>\n<h3 class=\"h4spacing\">Should you pursue certification or align with standards?<\/h3>\n<p>Organisations usually approach business continuity standards in one of two ways: certification or alignment. Both add structure, but they serve different goals.<\/p>\n<p>Certification focuses on formal validation. Organisations implement the standard as required, document their processes, and undergo an external audit. Certification strengthens credibility and ensures the organisation meets regulatory or client expectations.<\/p>\n<p>Alignment uses a standard as a guide to strengthen how the program operates. Teams apply what matters most, adapt it to the business, and build processes that hold up in practice. This approach supports flexibility and keeps the focus on continuous improvement.<\/p>\n<p>The difference between the two shows up in how programmes evolve. While certification often centres on meeting defined requirements, alignment encourages teams to refine and improve over time. When the focus stays on certification, teams risk prioritising audit readiness over response readiness, leaving gaps that only surface during real disruptions. Alignment\u2019s focus on ongoing improvement helps reduce the likelihood of those breakdowns.<\/p>\n<p>That distinction matters. A program built around alignment tends to develop stronger capability because it focuses on how you respond and adapt. Certification can support that effort, but on its own, it doesn\u2019t guarantee resilience.<\/p>\n<p>However, you don\u2019t need to choose one or the other. Many, in fact, start with alignment to build a program that works, then pursue certification when external validation adds clear value. In practice, standards deliver the most impact when teams use them to shape how the program performs, not just how it\u2019s measured.<\/p>\n<h3 class=\"h4spacing\">Which business continuity standards matter most?<\/h3>\n<p>Organisations draw on established standards and frameworks to shape their business continuity approach. Each one focuses on a different aspect of resilience, which is why many programmes use a combination, rather than relying on a single model.<\/p>\n<p>Here are a few of the most widely used standards:<\/p>\n<table class=\"table\">\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><strong>Standard\u00a0<\/strong><\/td>\n<td style=\"text-align: left;\"><strong>Focus Area\u00a0<\/strong><\/td>\n<td style=\"text-align: left;\"><strong>How It\u2019s Typically Used \u00a0<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><a href=\"https:\/\/riskonnect.com\/en-gb\/business-continuity-resilience-en-gb\/business-resilience-guide-iso-22301-certification\/\" target=\"_blank\" rel=\"noopener\">ISO 22301<\/a><\/td>\n<td>Business continuity management systems<\/td>\n<td>Provides a comprehensive framework for building and managing a BC program<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><a href=\"https:\/\/riskonnect.com\/en-gb\/business-continuity-resilience\/boost-organizations-resilience-iso-22336\/\" target=\"_blank\" rel=\"noopener\">ISO 22336<\/a><\/td>\n<td>Organisational resilience<\/td>\n<td>Strengthens organisational resilience and response capabilities during disruption<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">ISO 31000<\/td>\n<td>\u00a0Risk management<\/td>\n<td>Guides how organisations identify, assess, and manage risk<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">ISO 27001<\/td>\n<td>\u00a0Information security<\/td>\n<td>Protects critical information assets and supports cyber resilience<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><a href=\"https:\/\/riskonnect.com\/en-gb\/business-continuity-resilience-en-gb\/using-iso-27031-to-guide-it-disaster-recovery-alignment-with-iso-22301\/\" target=\"_blank\" rel=\"noopener\">ISO 27031<\/a><\/td>\n<td>\u00a0ICT readiness and IT continuity<\/td>\n<td>Supports IT and communication technology readiness during disruption<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">NIST<\/td>\n<td>\u00a0IT resilience and cybersecurity<\/td>\n<td>Improves cyber resilience and IT recovery planning<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">BCI Good Practice Guidelines<\/td>\n<td>\u00a0Practitioner-led BCM guidance<\/td>\n<td>Offers practical, non-certifiable guidance for building and improving programmes<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">NFPA 1600<\/td>\n<td>\u00a0Emergency management and continuity<\/td>\n<td>Establishes a framework for emergency and continuity planning<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><a href=\"https:\/\/www.garp.org\/risk-intelligence\/culture-governance\/compliance-new-standard-260327\" target=\"_blank\" rel=\"noopener\">No single standard covers everything<\/a>; each brings a different lens. That\u2019s why the goal isn\u2019t to adopt as many standards as possible. It\u2019s to understand what each one offers and apply it in a way that strengthens your program\u2019s operations.<\/p>\n<p>Alignment makes that possible. It allows teams to draw from multiple standards, integrating the elements that matter most into a program that works in practice, not just on paper.<\/p>\n<h3 class=\"h4spacing\">How do you choose the right standard?<\/h3>\n<p><img decoding=\"async\" class=\"lazyload blogimgrt2\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27400%27%20height%3D%27375%27%20viewBox%3D%270%200%20400%20375%27%3E%3Crect%20width%3D%27400%27%20height%3D%27375%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/riskonnect.com\/wp-content\/uploads\/2026\/06\/How-do-you-choose-the-right-standard.webp\" alt=\"How do you choose the right standard\" width=\"400\" height=\"375\">No single standard fits every organisation. Each framework reflects different priorities and levels of complexity.<\/p>\n<p>Some, like ISO 22301, provide a comprehensive foundation for business continuity management. Others focus on specific areas, like information security or IT recovery. The right choice depends on what your organisation needs to support, not which standards are most widely used. Choosing the wrong fit can introduce unnecessary complexity or leave gaps in how your program operates.<\/p>\n<p>A few factors tend to shape that decision:<\/p>\n<ul class=\"list-2\">\n<li><strong>Industry expectations and regulations:<\/strong> Heavily regulated industries often require more formal alignment or certification. Others have more flexibility in how they apply standards.<\/li>\n<li><strong>Organisational size and maturity:<\/strong> Larger, more complex organisations may need structured frameworks to support consistency. Smaller teams often benefit from a more flexible approach.<\/li>\n<li><strong>Scope of operations:<\/strong> Global organisations face different challenges than those operating in a single region, especially in governance and coordination.<\/li>\n<li><strong>Available resources:<\/strong> Some standards require significant documentation and ongoing maintenance. The effort should match the value it delivers.<\/li>\n<li><strong>Need for external validation:<\/strong> Organisations working with regulators, clients, or partners may need certification. Others can focus more on alignment to build capability internally.<\/li>\n<\/ul>\n<p>You can select the standards that support how your program needs to function, then apply them to strengthen execution. That\u2019s where alignment makes the difference. It allows teams to use standards with intent, focusing on the areas that drive resilience, rather than treating every requirement equally.<\/p>\n<h3 class=\"h4spacing\">Where do business continuity programmes go wrong?<\/h3>\n<p><img decoding=\"async\" class=\"lazyload blogimgrt2\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27400%27%20height%3D%27375%27%20viewBox%3D%270%200%20400%20375%27%3E%3Crect%20width%3D%27400%27%20height%3D%27375%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/riskonnect.com\/wp-content\/uploads\/2026\/06\/Where-do-business-continuity-programs-go-wrong.webp\" alt=\"Where do business continuity programs go wrong\" width=\"400\" height=\"375\">Even with the right standards in place, many business continuity programmes struggle to deliver real impact. The issue often lies in how teams apply these frameworks, not the frameworks themselves.<\/p>\n<p>Some patterns come up consistently:<\/p>\n<ul class=\"list-2\">\n<li><strong>Treating standards as a checklist<br><\/strong>Teams map requirements and move on. The program looks complete on paper, but gaps appear in execution. When disruption hits, those gaps can delay response and expose weaknesses.<\/li>\n<li><strong>Over-documenting without testing<br><\/strong>Detailed plans don\u2019t help if teams don\u2019t use them. Without regular testing, it\u2019s hard to know what will actually work under pressure. In practice, that often leads to confusion and breakdowns in coordination.<\/li>\n<li><strong>Focusing on structure over performance<br><\/strong>Processes, policies, and controls create consistency, but they don\u2019t guarantee outcomes. Programmes that prioritise structure alone might meet expectations on paper but struggle to maintain operations during a real event.<\/li>\n<li><strong>Neglecting culture and ownership<br><\/strong>A business continuity program doesn\u2019t live in a single team. Without clear roles and engagement, even well-designed processes fall short. When ownership isn\u2019t clear, response can stall when speed matters most.<\/li>\n<li><strong>Skipping regular review and improvement<br><\/strong>Programmes lose relevance when they stay static. Risks change, and plans need to keep up. Without ongoing improvement, organisations risk relying on outdated assumptions during fast-moving disruptions.<\/li>\n<li><strong>Relying on manual processes<\/strong><br>Technology should support how the program operates, not sit outside of it. As programmes grow, manual processes can slow coordination and make it harder to maintain consistency. The right technology helps you strengthen alignment and respond more effectively during disruption.<\/li>\n<\/ul>\n<p>Avoiding these missteps requires a shift in focus from completing requirements to strengthening the program\u2019s performance over time. Alignment gives teams the flexibility to adapt standards to their environment and build a program that holds up in practice.<\/p>\n<h3 class=\"h4spacing\">How do you know if your program works?<\/h3>\n<p><img decoding=\"async\" class=\"lazyload blogimgrt2\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27400%27%20height%3D%27375%27%20viewBox%3D%270%200%20400%20375%27%3E%3Crect%20width%3D%27400%27%20height%3D%27375%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/riskonnect.com\/wp-content\/uploads\/2026\/06\/How-do-you-know-if-your-program-works.webp\" alt=\"How do you know if your program works\" width=\"400\" height=\"375\">Standards help shape your approach, but they don\u2019t always show how well your program performs day to day.<\/p>\n<p>A simple way to gauge progress is to look at consistency and follow-through:<\/p>\n<ul class=\"list-2\">\n<li>Do teams follow defined processes across your business?<\/li>\n<li>Do tests lead to measurable improvements?<\/li>\n<li>Do plans reflect how the organisation actually operates today?<\/li>\n<\/ul>\n<p>Gaps in these areas can signal the difference between a program that exists and one that performs well. When those gaps appear, the next step is to strengthen how your program operates. That might mean refining processes so teams can execute them more consistently or closing the loop between testing and improvement.<\/p>\n<p>Small, targeted changes tend to deliver more than broad overhauls. Over time, you develop a program that becomes more reliable, responsive, and integrated with the business.<\/p>\n<p>Business continuity standards provide a strong foundation. They bring consistency and a shared framework for building your program \u2013 but they don\u2019t define the outcome.<\/p>\n<p>Real resilience depends on how those standards take shape in practice. That\u2019s how teams apply them, how often they\u2019re tested, and how consistently they improve over time.<\/p>\n<p>That\u2019s why the shift to alignment matters. It keeps the focus on performance, not just requirements. It allows programmes to evolve with the business and adapt to new risks. Certification can support that effort when external validation adds value. On its own, it doesn\u2019t ensure readiness.<\/p>\n<p>The strongest programmes don\u2019t treat standards as a finish line. They use them as a starting point, then test and refine until the program can perform when it matters most.<\/p>\n<div class=\"fusion-separator\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:30px;width:100%;max-width:68%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#df6a2d;border-color:#df6a2d;border-top-width:1px;\"><\/div><\/div>\n<p><em>For a deeper look at how your business continuity program aligns with leading practices, take the <a href=\"https:\/\/riskonnect.com\/en-gb\/resources\/business-continuity-best-practice-assessment\/\" target=\"_blank\" rel=\"noopener\">Business Continuity Best Practice Assessment<\/a>, and check out Riskonnect\u2019s <a href=\"https:\/\/riskonnect.com\/en-gb\/business-continuity-software\/\" target=\"_blank\" rel=\"noopener\">Business Continuity & Resilience<\/a> solution.<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":28,"featured_media":156243,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5736,5893],"tags":[],"class_list":["post-156242","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-continuity-resilience-en-gb","category-compliance-en-gb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Business Continuity Standards: Are You Aligned or Just Accountable? · Riskonnect<\/title>\n<meta name=\"description\" content=\"Learn how to choose the right business continuity standards and prioritize alignment over certification for a more resilient and effective program.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/riskonnect.com\/en-gb\/business-continuity-resilience-en-gb\/business-continuity-standards\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Business Continuity Standards: Are You Aligned or Just Accountable?\" \/>\n<meta property=\"og:description\" content=\"Business continuity standards provide a solid foundation \u2013 but resilience depends on how they\u2019re applied. 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style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6 fusion-text-no-margin\" style=\"--awb-margin-bottom:25px;\"><p><em>Arrow Electronics supports hundreds of resilience plans to keep its global operations running smoothly \u2013 and Riskonnect helps streamline plan maintenance, standardise workflows, and improve overall program effectiveness.<\/em><\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-span-no fusion-button-span-default-medium btn-22-text\" 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href=\"https:\/\/go.riskonnect.com\/hubfs\/Riskonnect\/Arrow_Electronics_Case_Study.pdf\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">DOWNLOAD THE CASE STUDY<\/span><i class=\"fa-arrow-right fas awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-7 fusion-text-no-margin\" style=\"--awb-margin-top:0px;--awb-margin-bottom:30px;\"><h2 class=\"hsection1-notop\" style=\"margin-top: 50px !important;\">Challenge<\/h2>\n<p>Arrow Electronics is a global electronic distributor serving thousands of equipment manufacturers and commercial customers worldwide. Each Arrow location maintains emergency and continuity documentation that is periodically reviewed and updated to support operational resilience.<\/p>\n<p>Maintaining these plans using a legacy platform proved difficult to scale for a broad, distributed user base. Even with training and vendor support, routine updates often required specialised expertise, which made even simple maintenance tasks overly time consuming.<\/p>\n<p>This complexity made it especially difficult for frontline teams, many of whom use continuity tools infrequently. \u201cAsking frontline teams to make updates through a highly technical interface was just not practical,\u201d recalls Victoria Hiatt, director, global business continuity and resilience at Arrow.<\/p>\n<p>Licence constraints also limited participation and created bottlenecks by restricting who was allowed in the system.<\/p>\n<p>\u201cAt the time, most of the work was being done by a small team,\u201d she says. \u201cWith hundreds of locations, we needed to enable site leaders to update plans directly \u2013 with the right structure and governance in place.\u201d<\/p>\n<p>Arrow saw an opportunity to improve plan consistency, timeliness, and reporting, while making guidance clearer and the process easier for teams to follow.<\/p>\n<p>Says Hiatt: \u201cWe were looking for an approach that people across the organisation could use.\u201d<\/p>\n<h2 class=\"hsection1\">Solution<\/h2>\n<p>Arrow Electronics selected Riskonnect\u2019s Business Continuity & Resilience software to support a more user-friendly, standardised approach to continuity planning. The solution is intuitive for users at all levels, including those on the frontlines who only interact with it a few times per year.<\/p>\n<p>With Riskonnect, Arrow expanded access so more users can log in to the system and update the plans relevant to their roles. The software guides users through standardised workflows with built-in formatting that does not require technical skills.<\/p>\n<p>Templates ensure every plan follows the same structure \u2013 which helps smooth transitions when employees move between locations. Plans include activation guidance and key contact information. \u201cBeing able to build a template and simply push it out to all locations was very helpful to my team,\u201d says Hiatt.<\/p>\n<p>Operation impact, incident response, and related forms are stored in one, centralised location with easy accessibility. \u201cThis is more than just a data repository,\u201d she notes. \u201cUsing the same forms and having clear visibility reinforces that local plans connect to broader corporate initiatives.\u201d<\/p>\n<p>Automated reminders promote timely completion of annual or quarterly review cadences. The software also provides an audit trail that demonstrates governance and oversight. Hiatt also notes that the Riskonnect team is always ready to provide support when assistance is needed. \u201cTheir responsiveness has been great.\u201d<\/p>\n<h2 class=\"hsection1\">Result<\/h2>\n<p>With Riskonnect, Arrow advanced its business continuity program toward a formalised, repeatable process with greater consistency and clearer ownership.<\/p>\n<p>Designated plan owners across roles and regions have the tools to maintain location-level plans and document recovery procedures appropriate to their site.<\/p>\n<p>\u201cFrontline teams are comfortable using Riskonnect because it feels as familiar as working in a document,\u201d notes Hiatt. \u201cThat usability has helped reinforce shared ownership. It\u2019s not only the continuity team\u2019s responsibility.\u201d<\/p>\n<p>Business continuity awareness is incorporated into onboarding in many areas. And periodic refresher training is offered to reinforce expectations. This approach has improved the consistency and timeliness of incident reporting. Increased transparency also supports a learning-oriented reporting culture.<\/p>\n<p>Lower-severity disruptions \u2013 such as a power interruption \u2013 are logged into Riskonnect so teams can reference past actions and share lessons learned. \u201cThis has helped teams coordinate more efficiently and consider questions they might not have raised before,\u201d says Hiatt.<\/p>\n<p>\u201cBecause of our size, it\u2019s challenging to directly connect with every group after each scenario. Now site leaders can reference relevant documents through the platform and incorporate good practices where appropriate. That visibility supports better planning aligned to business needs.\u201d<\/p>\n<p>Arrow also conducts tabletop exercises across the company to practice reporting and escalation expectations and to reinforce roles and coordination.<\/p>\n<p>\u201cPeople enjoy the exercises. Leaders from around the world have expressed interest in participating,\u201d remarks Hiatt. \u201cThey are excited about the capabilities \u2013 and leadership engagement has helped reinforce continuity awareness across the organisation.\u201d<\/p>\n<p>She adds: \u201cArrow is embedding continuity awareness into day-to-day operations.\u201d<\/p>\n<p><em>For more on continuity programmes, download <a href=\"https:\/\/riskonnect.com\/en-gb\/content-library\/ebook-getting-started-with-business-resilience\/?portfolioCats=89\" target=\"_blank\" rel=\"noopener\">Getting Started with Business Resilience<\/a>, and check out <a href=\"https:\/\/riskonnect.com\/en-gb\/business-continuity-software\/\" target=\"_blank\" rel=\"noopener\">Riskonnect\u2019s Business Continuity & Resilience software<\/a>. <\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/p>","protected":false},"excerpt":{"rendered":"<p>Managing hundreds of individual continuity plans across global locations is a massive scaling challenge. Discover how Arrow Electronics broke through technical bottlenecks and system license constraints to empower local site leaders to maintain, update, and own their resilience strategies directly.<\/p>\n","protected":false},"author":28,"featured_media":155739,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5736,5747],"tags":[],"class_list":["post-155738","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-continuity-resilience-en-gb","category-customer-success-stories-en-gb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Arrow Electronics Strengthens Global Resilience with Riskonnect · Riskonnect<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/riskonnect.com\/en-gb\/business-continuity-resilience-en-gb\/arrow-electronics-business-continuity-case-study\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Arrow Electronics Strengthens Global Resilience with Riskonnect\" \/>\n<meta property=\"og:description\" content=\"Managing hundreds of individual continuity plans across global locations is a massive scaling challenge. 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Riskonnect","isPartOf":{"@id":"https:\/\/riskonnect.com\/en-gb\/#website"},"primaryImageOfPage":{"@id":"https:\/\/riskonnect.com\/en-gb\/business-continuity-resilience-en-gb\/arrow-electronics-business-continuity-case-study\/#primaryimage"},"image":{"@id":"https:\/\/riskonnect.com\/en-gb\/business-continuity-resilience-en-gb\/arrow-electronics-business-continuity-case-study\/#primaryimage"},"thumbnailUrl":"https:\/\/riskonnect.com\/wp-content\/uploads\/2026\/06\/Blog-Image-Arrow-Electronics-case-study-blog.webp","datePublished":"2026-06-11T15:50:31+00:00","breadcrumb":{"@id":"https:\/\/riskonnect.com\/en-gb\/business-continuity-resilience-en-gb\/arrow-electronics-business-continuity-case-study\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/riskonnect.com\/en-gb\/business-continuity-resilience-en-gb\/arrow-electronics-business-continuity-case-study\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/riskonnect.com\/en-gb\/business-continuity-resilience-en-gb\/arrow-electronics-business-continuity-case-study\/#primaryimage","url":"https:\/\/riskonnect.com\/wp-content\/uploads\/2026\/06\/Blog-Image-Arrow-Electronics-case-study-blog.webp","contentUrl":"https:\/\/riskonnect.com\/wp-content\/uploads\/2026\/06\/Blog-Image-Arrow-Electronics-case-study-blog.webp","width":1000,"height":533,"caption":"Arrow Electronics Strengthens Global Resilience with Riskonnect"},{"@type":"BreadcrumbList","@id":"https:\/\/riskonnect.com\/en-gb\/business-continuity-resilience-en-gb\/arrow-electronics-business-continuity-case-study\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/riskonnect.com\/en-gb\/"},{"@type":"ListItem","position":2,"name":"Arrow Electronics Strengthens Global Resilience with Riskonnect"}]},{"@type":"WebSite","@id":"https:\/\/riskonnect.com\/en-gb\/#website","url":"https:\/\/riskonnect.com\/en-gb\/","name":"Riskonnect","description":"Risk Management Software 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Inc."},"image":{"@id":"https:\/\/riskonnect.com\/en-gb\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/riskonnect\/","https:\/\/x.com\/Riskonnect","https:\/\/www.instagram.com\/riskonnect\/","https:\/\/www.linkedin.com\/company\/riskonnect-inc","https:\/\/www.youtube.com\/user\/Riskonnect"]},{"@type":"Person","@id":"https:\/\/riskonnect.com\/en-gb\/#\/schema\/person\/28bc8f7f57820598e3986900ce830d4e","name":"Madura Desilva","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/cf75cad5d6512287c5333752e5f44d40de44e82fc11c93aa07a70731eb70ae19?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/cf75cad5d6512287c5333752e5f44d40de44e82fc11c93aa07a70731eb70ae19?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/cf75cad5d6512287c5333752e5f44d40de44e82fc11c93aa07a70731eb70ae19?s=96&d=mm&r=g","caption":"Madura Desilva"}}]}},"_links":{"self":[{"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/posts\/155738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/comments?post=155738"}],"version-history":[{"count":0,"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/posts\/155738\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/media\/155739"}],"wp:attachment":[{"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/media?parent=155738"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/categories?post=155738"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/riskonnect.com\/en-gb\/wp-json\/wp\/v2\/tags?post=155738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":155367,"date":"2026-06-03T11:55:15","date_gmt":"2026-06-03T15:55:15","guid":{"rendered":"https:\/\/riskonnect.com\/uncategorized-en-gb\/5-business-continuity-operational-resilience-myths\/"},"modified":"2026-06-03T11:55:15","modified_gmt":"2026-06-03T15:55:15","slug":"5-business-continuity-operational-resilience-myths","status":"publish","type":"post","link":"https:\/\/riskonnect.com\/en-gb\/business-continuity-resilience-en-gb\/5-business-continuity-operational-resilience-myths\/","title":{"rendered":"5 Business Continuity and Resilience Myths Explained"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8\"><p>Are outdated assumptions quietly undermining your resilience program?<\/p>\n<p>Organisations continue to invest in <a href=\"https:\/\/riskonnect.com\/en-gb\/business-continuity-management-software\/\" target=\"_blank\" rel=\"noopener\">business continuity<\/a> and <a href=\"https:\/\/riskonnect.com\/en-gb\/operational-resilience\/\" target=\"_blank\" rel=\"noopener\">operational resilience<\/a>, using technology to support business impact analyses, recovery planning, testing, and threat detection. Yet when disruption occurs, familiar problems still surface. Recovery assumptions fail, dependencies behave differently than expected, and plans fall short when decisions happen under pressure.<\/p>\n<p>These failures rarely happen by chance. They often stem from assumptions that make sense during planning but break down in real conditions, only becoming visible once an incident unfolds. This creates a gap between anticipated performance and actual response. When leaders treat assumptions as facts, they create misplaced confidence and distort outcomes, reducing the effectiveness of the resilience program.<\/p>\n<p>The five myths below highlight where those gaps tend to emerge. Each one reflects a widely accepted belief that does not hold up in real circumstances. Understanding them will help your organisation to identify weak points, challenge embedded assumptions, and build a resilience program grounded in how the organisation operates under pressure. It will also help your resilience team understand how outcomes could vary so they can articulate a more realistic story to your executives.<\/p>\n<h3 class=\"h4spacing\">Myth 1: Downtime Tolerances Are Fixed<\/h3>\n<p>Most organisations structure their business continuity programmes around recovery time objectives (RTOs) and maximum tolerable periods of disruption (MTPD). Teams use these values in business impact analyses, recovery planning, and investment decisions.<\/p>\n<p>However, in practice, tolerances rarely remain fixed during an incident. They expand or collapse as conditions change, exposing weaknesses in planning assumptions. Teams may sustain operations longer than expected through manual workarounds and leadership intervention, while hidden dependencies can fail earlier than anticipated, disrupting recovery timelines.<\/p>\n<p>Treating tolerances as fixed figures produces unreliable metrics. It also introduces downstream errors when teams use the data to calculate other measures. For example, a 48-hour RTO may be used to estimate revenue loss, service disruption, and restoration priorities.<\/p>\n<p>As a result, recovery plans based on static RTOs and MTPDs do not hold. Restoration priorities shift, dependencies behave unpredictably, and decisions evolve in real time, rendering predefined thresholds less relevant.<\/p>\n<p>A key reason for this mismatch lies in how teams set tolerances. Recovery objectives are often influenced by risk perception rather than true business tolerance: some teams set conservative RTOs to reduce the risk of missing targets during an incident, while others define more optimistic tolerances that underestimate how quickly impacts materialise. As a result, these figures rarely represent precise thresholds but instead act as indicative values that behave differently under real conditions, which is why tolerances appear to shift during incidents.<\/p>\n<p>Treating RTOs and MTPDs as single fixed points, therefore, creates a false sense of precision. In practice, they\u2019re better understood as ranges, with a best-case scenario in which mitigating actions extend operations and a worst-case scenario in which dependencies fail earlier, accelerating the impact.<\/p>\n<p>If you revisit and adjust these ranges using insights from exercises and real incidents, your recovery strategies will be more aligned with how disruption actually unfolds. When treated as static targets, tolerances quickly become outdated, leading to poor recovery decisions.<\/p>\n<h3 class=\"h4spacing\">Myth 2: Financial Impact Can Be Precisely Estimated<\/h3>\n<p><img decoding=\"async\" class=\"lazyload blogimgrt2\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27400%27%20height%3D%27208%27%20viewBox%3D%270%200%20400%20208%27%3E%3Crect%20width%3D%27400%27%20height%3D%27208%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/riskonnect.com\/wp-content\/uploads\/2026\/05\/Myth-2-Financial-Impact-Can-Be-Precisely-Estimated.webp\" alt=\"\" width=\"400\" height=\"208\">Putting a financial figure on downtime provides useful input for prioritisation and investment decisions. It helps teams compare recovery options and decide where to focus effort. But these figures should be treated as estimates, not precise measures.<\/p>\n<p>Financial impact cannot be estimated because multiple factors drive variation. Timing represents one of the biggest drivers. The same outage produces very different outcomes during peak trading, end-of-quarter processing, or seasonal demand compared with a quiet period. Impact also varies based on customer behaviour, insurance coverage, and the speed and effectiveness of recovery.<\/p>\n<p>In large organisations, short-term revenue loss typically recovers over subsequent reporting periods. As a result, leadership attention tends to focus more on reputation, customer experience, stakeholder confidence, and organisational response under pressure. These factors do not appear in a loss calculation, but they influence financial performance over time.<\/p>\n<p>Incorrect recovery assumptions create risk beyond simple calculation errors. Once a single figure enters a discussion, it often becomes the reference point for decisions. That number then drives the conversation, with less time spent on how recovery would actually happen in practice, including who makes decisions, what systems depend on others, and what gaps remain unresolved.<\/p>\n<p>Use financial analysis as input for decision-making rather than a definitive answer. A range of estimates with clear assumptions encourages more detailed discussion than a single-point estimate presented as a fact.<\/p>\n<h3 class=\"h4spacing\">Myth 3: AI Replaces Human Judgment in Operational Resilience<\/h3>\n<p>AI tools add value in resilience work. They support scenario modelling, dependency mapping, and rapid analysis of large datasets. The issue arises when you treat AI as a substitute for human judgment rather than a decision-support tool.<\/p>\n<p>The main risk lies in accountability gaps. When teams use AI-generated plans and assessments without proper review, they can create the appearance of a robust resilience program while underlying assumptions remain untested by the people responsible for them.<\/p>\n<p>Real incidents still require human judgment because conditions remain uncertain and change quickly. Executives and practitioners must make decisions in real time under pressure, with direct consequences for operations and people.<\/p>\n<p>Overreliance on AI-generated outputs without a clear understanding of the operating model and risk landscape can also weaken judgment over time, making it harder to identify flawed assumptions or edge cases. This becomes most apparent during a crisis when decisions must be made under time pressure with incomplete or rapidly changing information.<\/p>\n<p>AI should therefore be used as a support tool to process data, map dependencies, identify patterns across incidents, and generate scenarios or alternative outcomes. It can strengthen decision-making, but it does not replace it. Accountability for decisions and their consequences must remain with the practitioners and executives who own them.0528<\/p>\n<h3 class=\"h4spacing\">Myth 4: One Platform Can Handle All Risk and Resilience Processes without External Integrations<\/h3>\n<p><img decoding=\"async\" class=\"lazyload blogimgrt2\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27400%27%20height%3D%27208%27%20viewBox%3D%270%200%20400%20208%27%3E%3Crect%20width%3D%27400%27%20height%3D%27208%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/riskonnect.com\/wp-content\/uploads\/2026\/05\/Myth-4-One-Platform-Can-Handle-All-Risk-and-Resilience-Processes-without-External-Integrations.webp\" alt=\"\" width=\"400\" height=\"208\">You may assume the best approach is to manage governance, risk, compliance, business continuity, and operational resilience through one large enterprise platform. While consolidation can appear attractive, mature resilience programmes typically rely on a combination of specialised solutions working together through strong integration.<\/p>\n<p>In practice, many vendors present a broad range of capabilities under a single portfolio, but the underlying functionality may operate across multiple connected platforms. This is not necessarily a weakness. Different disciplines, like risk management and business continuity, have operational requirements, workflows, and data structures. Separate solutions that integrate well can therefore provide teams with deeper, more purpose-built functionality while still integrating seamlessly to share data, reporting, and operational visibility across your organisation.<\/p>\n<p>For example, business continuity and resilience teams require advanced capabilities for <a href=\"https:\/\/riskonnect.com\/en-gb\/content-library\/webinar-bia-2-0-implementing-a-practical-business-impact-analysis\/\" target=\"_blank\" rel=\"noopener\">business impact analysis<\/a>, testing exercising, crisis coordination, and <a href=\"https:\/\/riskonnect.com\/en-gb\/incident-management-software\/\">incident management<\/a>, while risk teams focus on governance, controls, assessments, and enterprise risk reporting. The most effective risk and resilience programmes enable these capabilities to operate cohesively without forcing every function into the same architecture, restricting functionality.<\/p>\n<p>When selecting a resilience solution, you should also expect many specialist capabilities to be delivered through strategic integrations with third-party providers. Services such as <a href=\"https:\/\/riskonnect.com\/en-gb\/threat-intelligence-software\/\">threat intelligence<\/a>, <a href=\"https:\/\/riskonnect.com\/en-gb\/emergency-notification\/\" target=\"_blank\" rel=\"noopener\">emergency notification<\/a>, mass communications, and <a href=\"https:\/\/riskonnect.com\/en-gb\/crisis-management-software\/\" target=\"_blank\" rel=\"noopener\">crisis management<\/a> functions are frequently integrated through APIs with third party providers rather than developed natively within a single platform. What matters is not whether every capability originates from the same codebase, but whether the integrations are reliable, the user experience is cohesive, and information moves consistently between systems.<\/p>\n<p>When evaluating resilience technology, focus less on whether every capability exists within a single platform and more on how effectively the solutions integrate, share data, support cross-functional workflows, and provide consistent reporting and visibility across teams.<\/p>\n<h3 class=\"h4spacing\">Myth 5: Green Dashboards Equal Readiness<\/h3>\n<p>A green business continuity dashboard showing individual statuses, all expected to be \u2018green\u2019, gives the impression that your organisation is properly prepared to handle disruption. But in practice, it often reflects task completion rather than true operational resilience.<\/p>\n<p>The issue arises when dashboards rely too heavily on green status indicators. In resilience, amber and red signals matter more because they show gaps, dependencies, and potential downtime. These signals do not indicate failure. They highlight organisational vulnerabilities and areas requiring action.<\/p>\n<p>Many traditional dashboards rely on metrics such as completed plans, test participation, and whether recovery time objectives (RTOs) and recovery point objectives (RPOs) fall within defined thresholds. While these measures support compliance, they do not show how the business performs during disruption. They reflect completed activity, not operational readiness.<\/p>\n<p>Green-status reporting can mask weak points in the operating model. A plan may be approved but fail under pressure. An RTO may be met in testing, but still prove too slow to prevent customer impact. A system may recover within tolerance, yet service restoration may still take long enough to disrupt operations. These issues do not appear when reporting focuses only on \u201con track\u201d indicators.<\/p>\n<p>Businesses do not have the budget and resources to protect against every scenario, so green dashboards create a false sense of security. Executives may assume the organisation remains protected while key dependencies, assumptions, and recovery constraints go untested or remain unclear.<\/p>\n<p>The goal of resilience reporting is not to remain green. Its purpose is to make exposure visible so leaders can understand dependencies, constraints, and risk more clearly, and make informed decisions before disruption occurs.<\/p>\n<h3 class=\"h4spacing\">Is Your Resilience Program Built on Assumptions?<\/h3>\n<p><img decoding=\"async\" class=\"lazyload blogimgrt2\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27400%27%20height%3D%27208%27%20viewBox%3D%270%200%20400%20208%27%3E%3Crect%20width%3D%27400%27%20height%3D%27208%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/riskonnect.com\/wp-content\/uploads\/2026\/05\/Is-Your-Resilience-Program-Built-on-Assumptions.webp\" alt=\"\" width=\"400\" height=\"208\">Each of these myths has a sensible starting point, which explains why they persist in resilience programmes. Tolerances must be defined, financial impact estimated, AI can add value, technology must be simplified, and progress must be tracked. The issue lies not in the use of these tools or metrics, but in relying on them as if they provide a full picture of resilience.<\/p>\n<p>In practice, these assumptions break down under real conditions. Downtime does not follow planned thresholds, financial impact cannot be reduced to a single reliable figure, and AI cannot replace accountability. Single platforms lack sufficient depth across all capabilities, and green-status dashboards do not reflect operational readiness.<\/p>\n<p>When teams treat these myths as facts rather than assumptions, they distort how they view, assess, and communicate resilience strategies. Gaps remain hidden, confidence builds on incomplete information, and teams make decisions without a clear understanding of exposure, dependencies, or system limitations.<\/p>\n<p>Stronger resilience programmes do not eliminate the use of metrics. They use them as a starting point for decision-making, and test, challenge, and refine them based on evidence from real incidents and exercises.<\/p>\n<p>The goal is not to protect against every scenario, but to build a realistic understanding of how the business behaves during disruption and where it breaks down in practice.<\/p>\n<div class=\"fusion-separator\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:30px;width:100%;max-width:68%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#df6a2d;border-color:#df6a2d;border-top-width:1px;\"><\/div><\/div>\n<p><em>Evaluate the maturity of your business continuity program. Take the <a href=\"https:\/\/riskonnect.com\/en-gb\/resources\/business-continuity-best-practice-assessment\/\">business continuity best-practice assessment<\/a> and understand how your program compares across the industry. If you want to improve your business continuity and resilience program, <a href=\"https:\/\/riskonnect.com\/en-gb\/schedule-free-demo\/\">request a demo<\/a>.<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":28,"featured_media":155368,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5686,5736,5924,5682,5692,5894,5753],"tags":[],"class_list":["post-155367","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-en-gb","category-business-continuity-resilience-en-gb","category-business-continuity-management-en-gb","category-enterprise-risk-management-en-gb","category-it-risk-management-en-gb","category-operational-resilience-en-gb","category-thought-leadership-en-gb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - 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Named to Nation’s Best and Brightest Companies to Work For\u00ae List for Eighth Year"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-9\" style=\"--awb-text-transform:none;\"><h2><span style=\"color: #000000;\">The honour reflects Riskonnect\u2019s leadership in empowering employees to drive growth, performance, and lasting impact<\/span><\/h2>\n<p><span style=\"color: #999999;\"><em>June 2, 2026<\/em><\/span><\/p>\n<p>ATLANTA, \u2014 Riskonnect, the leader in integrated risk management (IRM) solutions, today announced it has been named a <a href=\"https:\/\/nationalbiz.org\/best-and-brightest-companies-to-work-for\/\" target=\"_blank\" rel=\"noopener\">2026 Best and Brightest Company to Work For\u00ae in the Nation<\/a> by the National Association for Business Resources (NABR). Recognised by the program for the eighth year, Riskonnect is featured for its commitment to building a high-performing workplace defined by inclusive practices and exceptional employee engagement. The honour follows the company\u2019s inclusion among the <a href=\"https:\/\/www.prnewswire.com\/news-releases\/riskonnect-honored-by-best-and-brightest-companies-to-work-for-in-atlanta-for-eighth-consecutive-year-302771882.html\" target=\"_blank\" rel=\"noopener\">Best and Brightest Companies to Work For\u00ae in Atlanta<\/a>, also for an eighth consecutive year.<\/p>\n<p>\u201cWe are intentional about creating an environment where our people can adapt, collaborate, and lead through complexity. Earning national recognition for an eighth year, on the heels of our win in the Atlanta market last month, reflects our ability to evolve with a dynamic risk landscape while continuing to remain reliable and impactful,\u201d said Kevin Crow, chief human resources officer at Riskonnect. \u201cWhen you get the culture right, everything else follows. Our teams are better equipped to support each other, think differently, and help our customers take on risk with confidence.\u201d<\/p>\n<p>With over 25 years of experience conducting the Best and Brightest competitions, the NABR has identified numerous best Human Resource practices and provided benchmarking for companies that continue to be leaders in employment standards. The winning companies were evaluated by an independent research firm that reviewed several key metrics including Leadership, Strategy, and Company Performance; Communication and Shared Vision; Employee Education and Development; Employee Enrichment, Engagement, and Retention; Acceptance, Equity, and Inclusion; and more.<\/p>\n<p>Jennifer Kluge, President and CEO of the National Association for Business Resources and the Best and Brightest Programmes, expressed that \u201cthese companies exemplify the power of a people-first culture. Their commitment to creating exceptional workplaces has established them as role models of excellence nationwide.\u201d<\/p>\n<p>For more information on Riskonnect and current employment opportunities, please visit our <a href=\"https:\/\/workforcenow.adp.com\/mascsr\/default\/mdf\/recruitment\/recruitment.html?cid=8781b54c-a13e-4584-93c7-fc74cce40486&ccId=19000101_000001&type=MP&lang=en_US\" target=\"_blank\" rel=\"noopener\">Career Center<\/a>.<\/p>\n<h4 class=\"h4spacing\">About Riskonnect<\/h4>\n<p>Riskonnect is the leading integrated risk management software solution provider. Our technology empowers organisations with the ability to anticipate, manage, and respond in real time to strategic and operational risks across the extended enterprise.<\/p>\n<p>More than 2,700 customers across six continents partner with Riskonnect to gain previously unattainable insights that deliver better business outcomes. Riskonnect has more than 1,500 risk management experts in the Americas, Europe, and Asia-Pacific. To learn more, visit\u00a0<u>riskonnect.com<\/u>.<\/p>\n<p>\u2014<br>\n<strong>Media Contact:<\/strong><br>\nAmanda Coyne<br>Corporate Ink for Riskonnect<br><a href=\"mailto:Riskonnect@corporateink.com\" target=\"_blank\" rel=\"nofollow noopener\">Riskonnect@corporateink.com<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":120079,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5649],"tags":[],"class_list":["post-155172","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-en-gb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Riskonnect Named to Nation's Best and Brightest Companies to Work For\u00ae List for Eighth Year · Riskonnect<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/riskonnect.com\/en-gb\/press-en-gb\/riskonnect-best-and-brightest-companies-list-eighth-year\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Riskonnect Named to Nation's Best and Brightest Companies to Work For\u00ae List for Eighth Year\" \/>\n<meta property=\"og:url\" content=\"https:\/\/riskonnect.com\/en-gb\/press-en-gb\/riskonnect-best-and-brightest-companies-list-eighth-year\/\" \/>\n<meta property=\"og:site_name\" content=\"Riskonnect\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/riskonnect\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-02T15:32:42+00:00\" \/>\n<meta property=\"og:image\" 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Cuts Through the Noise of Insurance Renewals with Riskonnect"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-10 fusion-text-no-margin\" style=\"--awb-margin-bottom:25px;\"><p><em>RELX needed a way to collect and validate complex exposure information and enhance its insurance renewal process \u2013 without overburdening its global risk and finance teams.<\/em><\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-2 fusion-button-span-no fusion-button-span-default-medium btn-22-text\" style=\"--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:0px;--awb-margin-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--button_accent_color:#e26b2b;--button_accent_hover_color:#e26b2b;--button_border_hover_color:#ffffff;--button_border_width-top:0px;--button_border_width-right:0px;--button_border_width-bottom:0px;--button_border_width-left:0px;--button-border-radius-top-left:0px;--button-border-radius-top-right:0px;--button-border-radius-bottom-right:0px;--button-border-radius-bottom-left:0px;--button_gradient_top_color:rgba(0,0,0,0);--button_gradient_bottom_color:rgba(0,0,0,0);--button_gradient_top_color_hover:rgba(0,0,0,0);--button_gradient_bottom_color_hover:rgba(0,0,0,0);--button_text_transform:none;--button_font_size:20px;--button_typography-font-family:"Lato";--button_typography-font-style:normal;--button_typography-font-weight:900;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/go.riskonnect.com\/hubfs\/RELX-Case-Study.pdf\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">DOWNLOAD THE CASE STUDY<\/span><i class=\"fa-arrow-right fas awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-11 fusion-text-no-margin\" style=\"--awb-margin-top:0px;--awb-margin-bottom:30px;\"><h2 class=\"hsection1-notop\" style=\"margin-top: 50px !important;\">Challenge<\/h2>\n<p>RELX is a global provider of information-based analytics and decision tools. Its small, three-person insurance and risk team manages its claims and complex insurance portfolio for the entire organisation, with more than 36,000 employees across 180 countries and territories.<\/p>\n<p>In the past, the team relied on its finance system to gather insurance exposure values and data. That approach quickly showed its limitations.<\/p>\n<p>\u201cWe had no control or oversight of the format,\u201d says Samantha Brown, insurance and risk analyst at RELX. \u201cWe had no influence over reporting, and we could only collect the raw numbers. We couldn\u2019t customise anything.\u201d<\/p>\n<p>That lack of flexibility made it difficult to tailor data collection to broker and insurer requirements, restricting the team\u2019s ability to provide context for those raw values. Without a consistent structure, the insurance team struggled to ensure data was complete, comparable year over year, or aligned with how insurers evaluate risk.<\/p>\n<blockquote>\n<p>\u201cWe wanted something that made the renewal process completely ours,\u201d Brown explains, \u201cnot just an add-on to a finance system.\u201d<\/p>\n<\/blockquote>\n<p>At the same time, RELX was reviewing its broker relationship and reassessing the depth and quality of data provided to insurers. That moment created an opportunity to rethink how the organisation managed insurance data across regions, currencies, and lines of coverage.<\/p>\n<h2 class=\"hsection1\">Solution<\/h2>\n<p>RELX selected a risk management information solution to centralise its exposure data and streamline its renewal process for directors and officers liability, professional indemnity, general liability, property damage and business interruption insurance.<\/p>\n<p>When RELX first implemented the platform, the team used built-in templates as a starting point and worked with its broker to determine what information insurers required to price the risk. With those guidelines in mind, RELX designed its renewal questionnaires to consistently capture that information each year.<\/p>\n<p>RELX issues more than 100 renewal questionnaires annually across multiple divisions and countries. Regional finance leaders enter the data in their local currencies. The software automatically applies standardised exchange rates to produce consolidated financial reporting, improving accuracy and auditability.<\/p>\n<p>After the questionnaires are completed, custom reports and validation rules identify anomalies or unexpected changes in submitted data, and the team immediately investigates any issues. Once divisional leaders review and sign off, the information is sent to the broker for market submission.<\/p>\n<p>RELX also consolidated its claims data with automated feeds from third-party administrators, and standardised uploads mean the data is always fresh. The team also now has visibility into claim volumes and loss ratios across regions for better oversight and renewal preparation.<\/p>\n<h2 class=\"hsection1\">Result<\/h2>\n<p>RELX now runs a renewal process that\u2019s predictable and efficient. The streamlined renewal data collection process provides clear and accurate data resulting, in fewer insurer queries during placement.<\/p>\n<p>\u201cIt runs very smoothly now,\u201d says Brown. \u201cIt just works.\u201d<\/p>\n<p>The insurance and risk team now has control over renewal data with tailored questionnaires, customised reporting, and automatic currency conversions \u2013 all of which have boosted confidence in the accuracy of its market submissions.<\/p>\n<blockquote>\n<p>\u201cFor us, the efficiency gains are real,\u201d Brown says. \u201cWe\u2019re no longer restricted by reporting or format. We\u2019ve been able to make it our own. We have true ownership of the process.\u201d<\/p>\n<\/blockquote>\n<p>She adds that discussions have shifted away from reconciling numbers and toward coverage structure, limits, and terms. Insurers can assess RELX\u2019s risk profile more efficiently, helping renewals go more smoothly. RELX has now collected detailed exposure data for more than a decade, providing insurers with a clear, stable understanding of the company\u2019s risk over time.<\/p>\n<p>Over the past decade, the data collection process has continued to be refined and is now an established part of the annual insurance cycle \u2013 allowing the insurance team to focus on placement strategy and broker engagement.<\/p>\n<p>The RELX team is confident that the process will continue to evolve and scale with the business.<\/p>\n<blockquote>\n<p>\u201cOne of the main reasons we haven\u2019t looked back is the amazing support and relationship that we\u2019ve had over the years,\u201d notes Brown. \u201cThat has been of most value to us.\u201d<\/p>\n<\/blockquote>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-3 fusion-button-span-no fusion-button-span-default-medium btn-22-text\" style=\"--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:0px;--awb-margin-left:0px;--awb-padding-top:0px;--awb-padding-right:10px;--awb-padding-bottom:0px;--awb-padding-left:0px;--button_accent_color:#e26b2b;--button_accent_hover_color:#e26b2b;--button_border_hover_color:#ffffff;--button_border_width-top:0px;--button_border_width-right:0px;--button_border_width-bottom:0px;--button_border_width-left:0px;--button-border-radius-top-left:0px;--button-border-radius-top-right:0px;--button-border-radius-bottom-right:0px;--button-border-radius-bottom-left:0px;--button_gradient_top_color:rgba(0,0,0,0);--button_gradient_bottom_color:rgba(0,0,0,0);--button_gradient_top_color_hover:rgba(0,0,0,0);--button_gradient_bottom_color_hover:rgba(0,0,0,0);--button_text_transform:none;--button_font_size:20px;--button_typography-font-family:"Lato";--button_typography-font-style:italic;--button_typography-font-weight:400;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/go.riskonnect.com\/hubfs\/RELX-Case-Study.pdf\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">DOWNLOAD THE CASE STUDY<\/span><i class=\"fa-arrow-right fas awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><\/div><\/div>\n<\/p>","protected":false},"excerpt":{"rendered":"<p>Learn how RELX transformed insurance renewals with structured, reliable data, reducing friction and improving accuracy. Download the case study.<\/p>\n","protected":false},"author":28,"featured_media":154637,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5747,5688],"tags":[],"class_list":["post-154636","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-success-stories-en-gb","category-risk-management-information-systems-en-gb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>RELX Cuts Through the Noise of Insurance Renewals with Riskonnect · Riskonnect<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/riskonnect.com\/en-gb\/customer-success-stories-en-gb\/relx-case-study-transforming-insurance-renewals\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RELX Cuts Through the Noise of Insurance Renewals with Riskonnect\" \/>\n<meta property=\"og:description\" content=\"Learn how RELX transformed insurance renewals with structured, reliable data, reducing friction and improving accuracy. 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Honored by Best and Brightest Companies to Work For\u00ae in Atlanta for Eighth Consecutive Year"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-10 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-12\" style=\"--awb-text-transform:none;\"><h2><span style=\"color: #000000;\">Recognition highlights Riskonnect\u2019s purpose-driven culture that fuels innovation, performance, and meaningful business impact<\/span><\/h2>\n<p><span style=\"color: #999999;\"><em>May 14, 2026<\/em><\/span><\/p>\n<p>ATLANTA, May 14, 2026 \u2014 Riskonnect, the leader in integrated risk management (IRM) solutions, today announced it has been named a <a href=\"https:\/\/nationalbiz.org\/best-and-brightest-companies-to-work-for\/\" target=\"_blank\" rel=\"noopener\">2026 Best and Brightest Company to Work For\u00ae in Atlanta<\/a> by the National Association for Business Resources (NABR). This honour reinforces Riskonnect\u2019s sustained focus on cultivating a high-impact workplace grounded in inclusion, collaboration, and employee growth. This marks the eighth consecutive year Riskonnect has earned the recognition in the Atlanta market.<\/p>\n<p>\u201cOur people are at the centre of everything we do. Being named a Best and Brightest Company in Atlanta for the eighth year in a row speaks to the strength and consistency of our culture,\u201d said Kevin Crow, chief human resources officer at Riskonnect. \u201cIn a world where risk is increasingly interconnected, that culture is critical. It enables our teams to deliver innovative solutions and help our customers transform how they manage risk in today\u2019s complex landscape. That\u2019s what drives our success.\u201d<\/p>\n<p>With over 25 years of experience conducting the Best and Brightest competitions, the NABR has identified numerous best Human Resource practices and provided benchmarking for companies that continue to be leaders in employment standards. The winning companies were evaluated by an independent research firm that reviewed several key metrics including Leadership, Strategy, and Company Performance; Communication and Shared Vision; Employee Education and Development; Employee Enrichment, Engagement, and Retention; Acceptance, Equity, and Inclusion; and more.<\/p>\n<p>Jennifer Kluge, President and CEO of the National Association for Business Resources and the Best and Brightest Programmes, recognised this year\u2019s winning companies for their unwavering commitment to workplace excellence. \u201cBy fostering cultures that prioritise their people, these organisations have built the strong, values-driven foundations that distinguish them as leaders within their industries and communities.\u201d<\/p>\n<p>For more information on Riskonnect and current employment opportunities, please <a href=\"https:\/\/riskonnect.com\/en-gb\/company\/careers\/\">visit our Career Center<\/a>.<\/p>\n<h4 class=\"h4spacing\">About Riskonnect<\/h4>\n<p>Riskonnect is the leading integrated risk management software solution provider. Our technology empowers organisations with the ability to anticipate, manage, and respond in real time to strategic and operational risks across the extended enterprise.<\/p>\n<p>More than 2,700 customers across six continents partner with Riskonnect to gain previously unattainable insights that deliver better business outcomes. Riskonnect has more than 1,500 risk management experts in the Americas, Europe, and Asia-Pacific. To learn more, visit riskonnect.com.<br>\n\u2014<br>\n<strong>Media Contact:<\/strong><br>\nCorporate Ink for Riskonnect<br>\nAmanda Coyne<br>\nRiskonnect@corporateink.com<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":120079,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5649],"tags":[],"class_list":["post-153839","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-en-gb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Riskonnect Honored by Best and Brightest Companies to Work For\u00ae in Atlanta for Eighth Consecutive Year · Riskonnect<\/title>\n<meta name=\"robots\" content=\"index, follow, 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