Open Positions

We are looking for high energy, experienced professionals to become part of our team. If you excel in an unstructured, fast-paced environment where the only limit to your growth is your own capabilities, you can learn more about us or pick from the open positions below.

Chicago, IL

Just a short walk to the Loop and close to all L stops. Located in River North and easy access to great restaurants and rapidly expanding Riverwalk.

Responsibilities:

  • Manage and support accounts to ensure client satisfaction and success with Riskonnect applications.
  • Provide prompt and complete resolution to business issues that have been escalated.
  • Provide timely account status reporting to both clients and management.
  • Develop and execute plans to address client satisfaction gaps.
  • Advocate client priorities internally within Riskonnect.
  • Engage with client business stakeholders to drive client success.
  • Proactively identify application solutions and enhancements.
  • Share best practices with team members to enhance the quality and efficiently of client support and contribute to the knowledge base.
  • Establish strong relationships with internal resources.

Required Qualifications:

  • 5+ years client service experience, preferably in the risk management services area.
  • Bachelor’s degree in related field.
  • Proven track record of supporting complex clients.
  • Demonstrated professionalism interacting with all levels of management.
  • Strong technical skills.
  • Detailed, organized, and results-oriented.
  • Excellent written and verbal communication skills.
  • Experience working with salesforce.com or other CRM.
  • Experience with SaaS and/or RMIS strongly preferred.

Job Requirements:
Travel: regular travel is required, generally at least once per month
Full-Time/Part-Time: Full-time

The Opportunity:

The successful Project Manager must have strong analytical and project management skills and be able to manage priorities in a fast-paced environment. This role involves leading a project team and managing complex implementations. If you enjoy an unstructured, fast-paced environment where the only limit to your growth is your own capabilities, then apply for the position today.

Responsibilities:

  • Manage complex SaaS implementations for new and existing clients
  • Deliver customized solutions
  • Maintain, track, and update project status and resources
  • Manage schedules and project logistics
  • Communicate with large number of employees at all levels of the organization
  • Lead client-facing project management meetings

Requirements:

  • 5+ years work experience in a Project Management role, preferably in RMIS, SaaS, or  software implementations
  • Bachelors degree in related field
  • PMP certification strongly preferred
  • Proficiency in Microsoft Project or other project management software
  • Experience with Salesforce or other CRM preferred
  • Detail orientated with strong analytical skills
  • Skilled in managing priorities and working under pressure with changing priorities
  • Desire to work for an entrepreneurial, fast-paced, growing company

Job Requirements:

  • Some travel
  • Full-time

Kennesaw, GA

Our corporate headquarters are located in the Metro Atlanta area and close to restaurants, shops, and walking for lunchtime exercisers.

Responsibilities:

  • Manage and support accounts to ensure client satisfaction and success with Riskonnect applications.
  • Provide prompt and complete resolution to business issues that have been escalated.
  • Provide timely account status reporting to both clients and management.
  • Develop and execute plans to address client satisfaction gaps.
  • Advocate client priorities internally within Riskonnect.
  • Engage with client business stakeholders to drive client success.
  • Proactively identify application solutions and enhancements.
  • Share best practices with team members to enhance the quality and efficiently of client support and contribute to the knowledge base.
  • Establish strong relationships with internal resources.

Required Qualifications:

  • 5+ years client service experience, preferably in the risk management services area.
  • Bachelor’s degree in related field.
  • Proven track record of supporting complex clients.
  • Demonstrated professionalism interacting with all levels of management.
  • Strong technical skills.
  • Detailed, organized, and results-oriented.
  • Excellent written and verbal communication skills.
  • Experience working with salesforce.com or other CRM.
  • Experience with SaaS and/or RMIS strongly preferred.

Job Requirements:
Travel: regular travel is required, generally at least once per month
Full-Time/Part-Time: Full-time

Digital Marketing Automation Specialist:

  • The Automation Specialist helps drive aggressive sales growth through digital channels and is a data-driven inbound marketer who focuses on continuous testing, analysis, and improvement of the marketing funnel.
  • The ideal candidate relentlessly increases digital conversion rates and improves the web experience.
  • This person will oversee the strategy, design and execution of B2B digital marketing campaigns within Pardot and Salesforce.
  • The Automation Specialist will be an integral part of our innovative, fast-paced, sales & marketing team.

Responsibilities:

  • Execute inbound marketing, demand generation, lead management and automated digital marketing programs to drive lead conversion and ultimately new business acquisition
  • Work with teams to translate marketing requirements into functional campaigns within marketing automation and CRM systems
  • Determine target markets/prospects then apply knowledge to planning and executing e-mail strategies to the same
  • Implement best practices, including guidelines for emails, landing pages, campaigns etc.
  • Create strategy to drive nurturing programs
  • Leverage real-time personalization technology to ensure the right message is delivered to the right person at the right time
  • Implement testing methodologies (e.g. A/B and multivariate testing) on all elements of the digital marketing mix to improve conversion rates (content, email templates, landing pages, offers, etc.) optimize campaign results, and measure the relative impact of various tactics, messages, and media
  • Regularly seek out knowledge and insights to improve and evolve work product and processes
  • Proactively offer creative thinking, ideas, and solutions to business partners

Requirements

  • Minimum of 5-7 years of proven B2B experience in high-tech, email automation strategy, campaign design, integrated marketing and demand generation including conversion optimization and content marketing
  • Bachelor’s degree in Marketing, Statistics, English, Communications, Public Relations or related field required desired or relative commercial experience
  • Strong analytical skills, problem solving, and a passion for testing, analyzing and iterating—all while measuring performance against KPIs
  • Familiar with how to leverage Salesforce.com CRM reporting for campaign analysis and showcasing results
  • You have executed email campaigns and know basic HTML code (not just WYSIWYG)
  • Ability to meet deadlines and crank out high-quality work efficiently
  • Amazing attention to detail and pride in delivering consistently pixel perfect work
  • Experience working in marketing automation platforms like Marketo, Hubspot, Eloqua, or Pardot
  • Advanced knowledge and experience with web analytics, SEO, and testing tools such as Google Analytics and related products, etc.
  • Experience managing optimization processes and A/B and/or multivariate testing of emails and landing pages required
The Opportunity:

Are you a fantastic Client Services Technical Consultant? Then come and work with us at our corporate office. If you enjoy an unstructured, fast-paced, innovative environment, then we want to hear from you.

Responsibilities:

  • Manage and support accounts to ensure 100% client satisfaction and success with Riskonnect applications.
  • Provide prompt and complete resolution to business issues that have been escalated.
  • Provide timely account status reporting to both clients and management.
  • Develop and execute plans to address client satisfaction gaps.
  • Advocate client priorities internally within Riskonnect.
  • Engage with client business stakeholders to drive client success.
  • Proactively identify application solutions and enhancements.
  • Share best practices with team members to enhance the quality and efficiently of client support and contribute to the knowledge base.

Required Qualifications:

  • 2+ years client service or account management experience, preferably is SaaS or RMIS.
  • Bachelor’s degree in related field.
  • Strong technical skills.
  • Excellent written and verbal communication skills.
  • Experience working with salesforce.com or other CRM.

Job Requirements:

  • Regular travel is required, generally at least once per month
  • Full-time
Responsibilities:

  • Develop understanding of the unique business and technical requirements on each client’s platform.
  • Produce client deliverables such as platform configuration and workflows, detailed technical documentation, and unit test plans.
  • Debug and troubleshoot platform issues.
  • Install new features and functions on the platform.
  • Prioritize deliverables in conjunction with Account Managers.
  • Participate in client status calls with Account Managers related to technical deliverables.
  • Work with the technical team to generate and implement innovative ideas to improve the client’s platform.

Required Qualifications:

  • 3+ years technical account management experience, preferably is SaaS or RMIS.
  • Bachelor’s degree in related field.
  • Strong technical skills with proficiency in technology concepts.
  • Excellent written and verbal communication skills.
  • Salesforce experience strongly preferred.

Job Requirements:

  • Minimal travel
  • Full-time
The Opportunity:
Riskonnect, Inc. is seeking a candidate for the position of GRC Account Manager in our Kennesaw office. The primary focus of this role is to provide ongoing support and relationship management for our Governance, Risk & Compliance clients.

Responsibilities:

  • Manage and support accounts to ensure client satisfaction and success with Riskonnect’s GRC application.
  • Provide prompt and complete resolution to business issues that have been escalated.
  • Provide timely account status reporting to clients and management.
  • Develop and execute plans to address client satisfaction gaps.
  • Advocate client priorities internally within Riskonnect.
  • Engage with client business stakeholders to drive client success.
  • Proactively identify application solutions and enhancements.
  • Share best practices with team members to enhance the quality and efficiently of client support and contribute to the knowledge base.
  • Establish strong relationships with internal resources.

Required Qualifications:

  • 5+ years account management experience, preferably in the GRC market.
  • Bachelor’s degree in related field.
  • Proven track record of supporting complex clients.
  • Demonstrated professionalism interacting with all levels of management.
  • Strong technical skills.
  • Detailed, organized, and results-oriented.
  • Excellent written and verbal communication skills.
  • Experience working with salesforce.com or other CRM.
  • Experience with SaaS, RMIS, and/or GRC strongly preferred.

Job Requirements:
Location: Kennesaw, GA
Travel: regular travel is required, generally at least once per month
Full-Time/Part-Time: Full-time

Responsibilities:

  • Provide client support and platform expertise during implementations.
  • Analyze, document, and map client business requirements.
  • Manage client expectations and resolve issues.
  • Configure system to house data and build in workflows to automate processes per client specifications.

Required Qualifications:

  • Bachelor’s degree in Management Information Systems or Risk Management
  • Demonstrated professionalism interacting with all levels of management
  • Excellent presentation, communication, and interpersonal skills
  • Ability to effectively prioritize and escalate customer issues
  • Detailed, organized, and results-oriented
  • Ability to multi-task and perform effectively under pressure
  • Analysis, troubleshooting, and problem solving expertise
  • Experience using salesforce.com strongly preferred
The Opportunity:

The successful Project Manager must have strong analytical and project management skills and be able to manage priorities in a fast-paced environment. This role involves leading a project team and managing complex implementations. If you enjoy an unstructured, fast-paced environment where the only limit to your growth is your own capabilities, then apply for the position today.

Responsibilities:

  • Manage complex SaaS implementations for new and existing clients
  • Deliver customized solutions
  • Maintain, track, and update project status and resources
  • Manage schedules and project logistics
  • Communicate with large number of employees at all levels of the organization
  • Lead client-facing project management meetings

Requirements:

  • 5+ years work experience in a Project Management role, preferably in RMIS, SaaS, or  software implementations
  • Bachelors degree in related field
  • PMP certification strongly preferred
  • Proficiency in Microsoft Project or other project management software
  • Experience with Salesforce or other CRM preferred
  • Detail orientated with strong analytical skills
  • Skilled in managing priorities and working under pressure with changing priorities
  • Desire to work for an entrepreneurial, fast-paced, growing company

Job Requirements:

  • Some travel
  • Full-time
The Opportunity:

Riskonnect, Inc. is seeking a candidate for the position of Sales Analyst at our corporate headquarters in Kennesaw, GA. Riskonnect is the provider of a premier, enterprise-class technology platform for the risk management industry. Riskonnect is looking for high energy professionals to add to our team. If you enjoy an unstructured, fast-paced environment where the only limit to your growth is your own capabilities, then apply for the position today.

Responsibilities:

  • Coordinate and prepare requests for proposals (RFP)
  • Work with Product and Sales teams to stay current on Riskonnect’s product offerings
  • Sales enablement activities to support all stages of the sales cycle including preparing contracts and configuring Riskonnect solution trials
  • Responsible for a variety of sales analytics
  • Proactively create efficiencies through process and technology improvements
  • Coordinate with various departments to assist with sales opportunities
  • Maintain data in Salesforce CRM

Required Qualifications:

  • Bachelor’s degree in related field strongly preferred
  • Strong communication skills and attention to detail
  • Skilled in managing priorities and working under pressure with changing priorities
  • Desire to work for an entrepreneurial, fast-paced, growing company
  • Strong technical skills
The Opportunity:

Riskonnect, Inc. is seeking candidates for the position of Senior Solutions Architect. The successful Solutions Architect must be a self-motivated individual with industry experience and a high degree of technical capabilities. The role of the Solutions Architect involves designing and documenting the most complex challenges we face with our clients.

Responsibilities:

  • Integrate risk management, safety or healthcare industry background with database design and platform configuration knowledge to develop optimal design solutions for clients and prospects
  • Lead discovery sessions to understand the existing and desired business processes
  • Serve as a liaison between multiple departments to facilitate project scoping, requirements gathering and solution architecting for new business and upsells
  • Develop content for statements of work that provide the specificity and clarity to support resource planning and scope management
  • Promote consistent design and best practice methodologies to solve similar problems across multiple client organizations
  • Deliver high-quality documentation of client requirements and design specifications for implementation
  • Train staff and clients on emerging risk management technology topics

Requirements:

  • Strong database design skills
  • Ability to translate business requirements into written technical specs
  • Desire to work in a fast-paced environment and make decisions quickly
  • Bachelor’s degree in risk management, industrial engineering, information science or related field
  • 8+ years industry experience
The Opportunity:

Technical Operations team has an immediate opening for a full-time Technical Support Specialist based in Kennesaw, Georgia. Responsibilities include providing desktop support to colleagues in the areas of computer hardware, networking, printing as well as application support for all internal applications.  The appropriate candidate will be versed in break / fix support of Apple, Lenovo, Dell and Brother hardware as well as have a thorough understanding of the Microsoft Office suite from a support and administration perspective.

Responsibilities:

  • PC imaging and deployment
  • PC break / fix – troubleshooting
  • In-Office network administration and support
  • Printer troubleshooting / maintenance
  • Email administration (Google Apps for Business)
  • Phone administration / setup
  • Web conference software administration / setup
  • IT Asset Inventory management using Salesforce CRM

Required Qualifications:

  • Strong organization and time management skills
  • Manages business expectations by communicating technical information in non-technical manner
  • Must have strong customer service focus
  • PC break / fix support  (Apple / Lenovo / Dell Equipment)
  • Ability to support Mac OS X machine deployments
  • Windows operating system support (Windows XP, Windows 7)
  • VOIP based phone system installation / support (Allworx)
  • Advanced networking support (firewall configuration, switch configuration)
  • Bachelor’s Degree from 4 year college or university preferred

Job Requirements:

Travel: none

Full-Time/Part-Time: Full-time

London, UK

Responsibilities:

  • Accept and generate leads from various sources, and convert leads to active prospects.
  • Proficiently demonstrate the features and benefits of the Riskonnect Platform.
  • Follow up in a timely fashion with prospect communication, and become the primary and trusted contact during the sales process.
  • Produce positive movement by the prospect through the stages required to produce a new client or existing client upsell.
  • Gather information from the prospect for initial pricing.
  • Work with assigned pre-sales team and Riskonnect management to accurately model price.
  • Be aware of and outmaneuver competitors during the sales cycle.
  • Initiate Statement of Work and coordinate pre-sales team as they query the prospect for requirements ensuring documentation of all requirements.
  • Coordinate the negotiation, exchange, and execution of legal documents in creating new client relationships.
  • Be responsible for transferring knowledge of client requirements to the System Implementation team and assure project initiation is timely and efficiently executed.
  • Maintain open communication with the client indefinitely to assist client in high-level strategy to help optimize the use of the Riskonnect Platform.
  • Keep CRM up-to-date and accurate at all times.
  • May be responsible for managing Associate Sales Executive to accomplish timely, early stage prospect contact, client stewardship logistics, and administration.

Required Qualifications:

  • Bachelor’s degree, or equivalent, required.
  • Proven track record in hitting and exceeding enterprise software quota.
  • Excellent presentation, communication, and interpersonal skills.
  • Previous risk management or software sales preferred.
  • Must demonstrate ability to articulate with confidence positioning to senior executives.

Are You Up For The Challenge?

Great, we’re all ears! Please tell us why you’re perfect for this position, attach your resume, and send both to careers@riskonnect.com

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